TechSmith CorporationReviews of techsmith.com

TechSmith Support is very good they are good reaction time and Snagit is very usefull program

An absolutely horrible, incompetent company that makes appalling software that never works. I bought Snagit and it constantly had glitches and issues and problems whenever I used it. Techsmith constantly tries to get you to upgrade whenever you logon. This is the company without decency, morals and values or and it shows in the software they have created.

I've had a lot of account issues with these people, and they are utterly incapable of doing the simplest of thing, such as deleting an account. They spam me with notifications from years old posts, and its impossible to unsubscribe. Or delete my account. And 0 out of 10 customer suppert people has managed to help. Steer clear! Multiple other similar, and surely better services than they offer.

After 2 hours of trying everything to get it to work, i found out it doesn't work on Alienware computers, unless i uninstall their command centre. I dont get it how cant it work on a i9900 64gb computer. at least tell me upfront before i waste my time. and its not just alienware computers, theres loads of issues getting the video recorder to work on different forums. they have some serious bugs in it for the last few years i guess they want people to buy Camtasia

Camtasia is a great product I use daily, the only drawback is that the app can freeze when you work with an especially 'heavy' project. The overall experience is very satisfying.

I can't live without SnagIt, it's almost in constant use and have been buying the latest and greatest versions for over 3 years now. When version 2019 came out, I upgraded and it kept crashing, but Techsmith's wonderful support team leapt into action and sorted it out quick smart. What more do you want from a software company?

Snagit from TechSmith stores some crash dumps in the installation folder and it takes 2.7 GB of memory away from my drive!! Also for some reason they show "About Snagit" page every time you start the program!!! This is so horribly annoying.

I haven't received any email warning me that they had changed their policy and delete all uploaded files on November 2, 2018 that were not viewed for 12 months. I created tens of guides, notes and tasks and all of them had links to Screencast uploaded screenshots. These files were priceless for me. And today, in 2.5 months after my visit of screencast.com I've found out they changed the policy and hundreds of unique files were gone! :(((((((( I can't believe. I didn't expect it when I relied on their service many years ago. I couldn't and can't pay 10$ every month, it's not that small money in Ukraine. It's a pity they changed policy for such a wonderful service as screencast.com was.