TechSmith CorporationReviews of techsmith.com

I switched from Camtasia and Audiate to Camtasia Create when I saw that Create incorporated Audiate, but switched back when I found out that I lost the translation function in Audiate with the new application. Sarah was very helpful and outlined my options well, but I would have liked to have kmown that the translation function would go away when I made the switch.

Support agent was very helpful!

Great exepriences with TechSmith, always First I LOVE Snagit....and I have been using it for over 20 years, and it is one of the few external applications that I have that I used multiple times, every single day. The tool is great, and customer experience and responsiveness has been excellent whenever I needed it.

If you have a problem, let me know. I’ll come back to you. You guys are always dead technical support. I was there as well. Stupid things I do you guys always fix it. Hope you understand what I’m trying to say I have no problem.

Great business support and service. We will come back :)

I used Snagit in my job before I retired. After I retired and had to buy my own computer I missed not having Snagit so I purchased a copy for my desktop computer and laptop. I use it a lot. It's a great way to screen scrape to keep documentation instead of writing things down.

My request was handled within a day or so.

Techsmith's customer service and technical support departments are top notch. They are fast, reliable, knowledgeable, and customer-focused. Not only do they get back to me with any issues promptly, I feel that they genuinely care about my issue and stay with it until it is resolved.