Veronica
I learned something new
I learned something new. I always enjoy picking up a new skill.

We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.
TechSmith Corporation (techsmith.com) has 395 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing395 approved reviews, newest moderated first
Veronica
I learned something new. I always enjoy picking up a new skill.
Dandre
The representative was helpful and understanding.
Frank
excellent service
Alena
The representative was understanding of my issue. Took the time to resolve and answer all my questions with professional and courteous support.
Ouida A.
Excellent service and quick.
Andreas
Good Service
Luca
All I needed was to add one more seat to my Snagit license, and I could not do it online.
Response from TechSmith CorporationOct 29, 2025
Hi Luca, Thank you for your feedback, and we apologize for the inconvenience. This limitation is a technical issue in our billing system resulting from the transition away from perpetual maintenance to our current subscription plans. We want to assure you that our team is aware of this and is actively working on a solution. We appreciate your patience and feedback as we improve the system.
Lindarafferty
Spent 5 days trying to establish a new account so my IT person could help me with a major project. VERY mixed, confusing messaging, awful website direction, dead ends, outdated information. My IT person has used your product for many years and swears it is magnificant. One never gets a second chance to make a great first impression is certainky true with TechSmith.
Response from TechSmith CorporationOct 28, 2025
Hi Linda, We apologize for the frustrating sign-in issues you've been experiencing. Our support team is currently in touch with you regarding this, and we're ready to either continue troubleshooting this with you or issue a complete refund. We are monitoring your ticket for your reply. Thank you for your patience as we work to make this right.