TeamsonReviews of teamson.com

Great lamp, great price, delivered fast I will definitely be buying more products from teamson

I had an accident with installing my cabinet. The teamson support team sent me a new door even though it was out of warranty. I really appreciate all their help!

accurate description/measurements, quick shipping, good value - we really like our new lamp and it fits the space perfectly

I’m writing to advise the public NOT to purchase the Teamson 38.5” Curved Indoor/Outdoor Slate Waterfall Fountain. The lower LED lighting can be replaced as well as the pump. However, once the upper LED lighting burns out, there is no way to replace it! Customer service told me “they are aware of the problem, they are working on it and they expect burnout of the LEDs after 1.5 years.” In my humble opinion, if spending $220 to purchase and ship the item and the lighting, which is an integral part of the ambiance and viewing pleasure of the waterfall, is expected to fail (“built in obsolescence,” said customer service); unacceptable in my way of thinking! At least Teamsom could inform the public before selling a product NOT expected to be fully operational after 1.5 years. I’ve had this item 2,5 years; customer service acted like I should be happy with that. For $220 the lighting should be reparable or replaceable!!! I could accept that. Oh yes, after my initial inquiry to Customer Service, they promptly offered a “15% discount on my next order.” No way will I do business with Teamson again….ridiculous! Andy

The product stands out as exceptional in its category, offering a seamless and user-friendly assembly process that makes it accessible even to those with minimal experience in setting up similar items. The dimensions provided on the online portal are precise and reliable, ensuring that users can confidently plan their space without any discrepancies. Additionally, the quality of the size is satisfactory, meeting all expectations and providing a comfortable fit for the intended use. The color of the product matches perfectly with the images and descriptions available, leaving no room for disappointment and ensuring that it aligns with the aesthetic preferences of the buyer. Overall, the product delivers on all fronts, making it a highly recommended choice for consumers.

Having previously purchased a wall cabinet from another site and being terribly disappointed in the quality and price, I of course was nervous to buy from Teamson. I didn’t know what to expect but with my previous purchase, I knew what to look for in the quality. When I first opened the box I knew this was going to be different, a great different! The quality of the wood and the paint was beautiful. The mosaic glass, was actually glass. Assembly was easy peasy and when all said and done it was as pretty as the picture online. As I was finishing up adding the knobs on the doors, I realized I was missing or had lost one of the screws. I immediately sent an email to the customer service team and without hesitation, they explained it was covered under the 30-60 day warranty and shipped it out asap and I even received a follow up email letting me know my replacement part had shipped. From the ease of purchase to the last follow up email, the Teamson team sure did hit the WOW factor for me. Thanks everyone for making this a non-regrettable decision!

I contacted Teamson Customer Service with a request to replace a damaged part to the doll stroller I bought as a Christmas present for my granddaughter. This stroller was damaged on Christmas Day by a naughty puppy was thus was not a warranty issue. Teamson Customer Service replaced the part quickly and without a charge. I was impressed by this exceptional response.

The mini kitchen is darling. The instructions were easy to follow with a couple of items that were vague but easy enough to figure out. There were a couple of nicks in the paint-but nothing terrible.