Aly T.
Beautiful toy
Beautiful toy, excellent quality, my daughter loves playing with the toaster! Customer service was wonderful when the toaster was missing one of the pieces of toast, they sent another right away.

Our mission at Teamson is to become the leading provider of toys, lifestyle furniture and accessories by offering exceptional value and stylish products. We continuously strive to surpass your expectations by creating quality pieces that are both innovative and attractive. Our ultimate mission is to be by your side for years to come.
Teamson (teamson.com) has 376 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing376 approved reviews, newest moderated first
Aly T.
Beautiful toy, excellent quality, my daughter loves playing with the toaster! Customer service was wonderful when the toaster was missing one of the pieces of toast, they sent another right away.
customer
These guys went above and beyond to make sure my daughters Christmas present was perfect. It showed up with a damaged part but they just replaced it with no issues and shipped it out fast. True customer service. Thank you guys.
Kat
I ordered a sideboard and two of the hinges on one side of the cabinet door were broken. Teamsom customer service addressed my concern right away and sent me replacement hinges which were delivered quickly. They are great!
Michelle C.
I raised the issue of mold on certain items that arrived and they resolved the issue by sending new pieces quickly. Thanks!
ROBERT G.
I ordered a fountain and it arrived without the pump. I contacted the company and they quickly and without pushback responded and shipped me a pump. They were extremely quick with their responses too.
Response from TeamsonFeb 16, 2023
Thank you very much for sharing your experience! We're happy be given the opportunity to resolve the issue for you and hope you enjoy your new fountain!
Lemarion
I received the St. James Cabinet as a gift. It was void of Instructions and hardware. I emailed Customer Service and reiterated his information. Their response was "Please forward a copy of the receipt and a photo of the damages" They MUST be morons@ What part of my "It was a gift" don't they understand? Also please inform on how to take a photo of items that don't exist? My initial email was on 2/9 and still no resolution. File#146332. I'm ready to take this to the Better Business Bureau.
Response from TeamsonFeb 15, 2023
We sincerely apologize for the poor experience. We had asked for a copy of the order confirmation or receipt as sometimes customers who receive our products have a gift receipt from the retailer and the request for photos was concerning the damaged door, not the missing parts, as photos of damages is useful to our QC team in identifying potential quality issues. I do see our agent has arrange for replacement parts to ship so that you can complete your cabinet and we'll be following up with tracking details on your open ticket once the shipping labels have been generated.
Becca
Beautiful play kitchen. Our toddler LOVES it (18 months). Just as nice as some far more expensive options only this one has an ice machine! Our model did come with a broken piece of the ice machine, but Teamson customer service took care of us immediately via email. Very happy we went with this kitchen!
Response from TeamsonFeb 16, 2023
Thank you so much for your wonderful review! We're happy to be able to assist with the damaged part and hope you and your family enjoy play time with the kitchen for years to come!
Michelle W.
I purchased a Teamson kitchen from a retailer and it was missing all the accessories. I reached out to the Teamson team and they were so helpful and able to send me all the missing parts pretty quickly! I now have a happy son who is beyond obsessed with his new play kitchen, complete with all the pots/ pans/ spatulas/ salt and pepper shaker and the cutest ice cubes for the ice dispenser!
Response from TeamsonFeb 16, 2023
Thank you so much for your wonderful review! We're happy to be able to assist with the missing parts and hope you and your family enjoy play time with the kitchen for years to come!