TCGplayer.comReviews of tcgcollecting.tcgplayerpro.com

This website is horrible. Allowing sellers to refund orders all the time just because they wanna look like they have good prices. Chances are if you order something for a good price it will get refunded. Looking for costumer help, good luck getting past the completely useless chatbot, I lost my patience at some point. Will never use this website again, will no longer use their prices as benchmark for anything.

They are selling the upcoming journey of discovery box for Final Fantasy TCG for double the market value. Don't waste your money.

When I try to order 20 cards that are under a dollar and the total with shipping and handling no matter how I optimize it it's come out to be over $45 there's a problem.

They are constantly missing parts of my order and instead of giving me what I ordered, they would rather just refund me. They send me emails stating my order has shipped weeks before they actually mail it.

They refund orders for no reason

I paid almost $400 for one card and express shipping. What I got was weeks of waiting and finally a damaged card, not what was advertised. I contacted TCGPlayer and they only refund the express shipping. I sent them a message back and I was specifically told I would receive a full refund. I did not get a refund. I made a mistake trusting this business and I will never purchase from TCGPlayer again.

Ordered what people call "covid charmander" the one where he's stuck inside looking out the window. After delivery date passed I did a little digging. Tcg direct gave me a fake tracking number unrecognizable to any carrier. Im sure they get people that wait to long or just give up but not happening. Filed fraud charges on my card and will be getting my money back. Ive ordered 4 cards from this site and 3 were scams that never showed up. TCG themselves. The site is a scam. Looking into what attorney general to report them to for scamming

Don't trust this website, don't trust in their word, they say it's guaranteed but its all a lie. Check out what happened with me... For some reason on the check out step my address was changed automatically for an old address of mine, that happened without my knowledge. I just noticed that a couple days ago because I was worried the cards were not showing up. I did 3 big orders (including a bunch of stores) with TCGPlayer and one was okay, but two were sent to a different address, even though i did the same process for the 3 orders. I never typed the wrong address, and anywhere in the checkout process the incorrect address was stated. I did type my correct address and after that i was prompted to the ****** checkout, for payment, not for shipping, the shipping information was already set correctly. I also typed my credit card information and the website wouldn't allow me to press pay, only by ******. After login in and using ****** the address change was not stated, that's something you should correct in your checkout process. What I am trying to explain is that i didn't had any fault in what happened, i did the same process for 3 big orders and one came straight to my address, but two didn't. I understand your perspective but try to understand mine, you guys must have a way to recognize this error and try to help me, otherwise is like you don't care you have a flaw in your system and **** the costumer, i remember reading that its guaranteed by TCGPlayer, i don't feel that's true if i loose all the money i saved to buy this cards. I lost more than U$600, and the small amount I am being able to get back its just due to the honesty of some sellers, that helped me when i reached out to them. TCGPlayer team sucks and they don't care about Community, they care about making money on top of the MTG Community.