Online Collectible Gaming Store, News, and Strategy for Singles & Miniatures
TCGplayer.com (tcgcollecting.tcgplayerpro.com) has 151 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Jonathan H.
Ordered 6 cards from tcg direct and received 4. The two missing cards? Almost 800 dollars… the rest of the cards totaled under 100 dollars. Whiffs like a scam to me. Waiting for customer service to get back to me… wish I did more research before ordering
HAWAIIKEIKI
FRAUD AND SCAM ARTIST AND WEBSITE!! Worst customer service Hailey, tracking numbers are scam website is scam. STEALS your MONEY!! Avoid at all cost - very disappointed kid. Shocking to steal money from kids....tsk, tsk! Tracking leads to nothing than will claim have to wait 30 days and any days after they will do NOTHING for you but STEAL your money
Richard
Let a scammer get away with selling repackaged goods because I didn't have the originally packaging. Don't trust them or their sellers.
member
Stop sending your orders via envelope we get charged for that mess up on your side... Other then that I will buy my cards somewhere else thanks for nothing.
Grilled K.
Wish I would've read these reviews before ordering through TCG direct. Only company Ive ever been told can't make any changes to an order no matter how soon you tell them after the order when literally on their site says otherwise. The company is so horrendous it almost feels like they have got to be breaking some sort of sellers law. My god these people are shady and after asking around seem to be almost legendary in their absolute bottom tier service... This is a company PURELY surviving off of no actual effort of themselves and purely off the products desirability... They'd give the tobacco companies a run for their money on ethics...
Anthony A.
I only order from reputable independent sellers on their site, but not TCG direct. TCG Direct is pretty bad. Lost cards a few times and their customer service is not great. Responses to my questions were automated and never answered my questions. Most recently, I ordered an expensive card and paid for fast shipping last week. Has not even been dropped off to USPS yet. No response from them regarding this at all. Had I paid attention while attempting to order, I would have not ordered through TCG Direct.
M M.
Horrible experience with a customer ‘lead’ Patrick Beckett and his team. Effectively worked to steal money from me on behalf of a faceless corporation instead of try to just understand what I was saying and pay me what I am owed. Do not trust this company despite it supposedly being a value of theirs’.
Brad T.
Ordered my cards over a month ago and they still haven't shipped. They sent an email saying it was shipped two weeks ago and USPS is still waiting on the package. Tried customer service and they can't do anything because it's "shipped". I might buy from individual sellers in the future but i will never buy directly again.
