TCGplayer.comReviews of tcgcollecting.tcgplayerpro.com

Tcgplayer was once great, but now times are longer, products cost more, tcgpkayer direct takes weeks when it used to take 3 days. Orders are often wrong, cart opitmizer is horrible. Trying to even talk to a person about an issue is like pulling teeth to get thier garbage AI to give you the ability to send an email youll get responded to in a week maybe. There are much better options these days.

This site is extremely good if you know how to buy from reputable sellers like E-Bay if you cannot do that, then I suggest you stay away from the site because you'll wind up like the people here, when they can just prevent the issues by having basic knowledge of not buying cards unless the seller is reputable and can prove they have it on hand and have a confirmed PSA certification. You also need to use common sense; don't buy from the cheapest sellers unless you know they are reputable. The site was easy to use and extremely great for my experience.

I sold a bunch of items on tcgplayer and my account was terminated BECAUSE OF TCGPLAYER letting buyers scam me. They refunded a customer WITHOUT MY CONSENT, and the customer never sent the card back, after I supplied a prepaid tracking label. Then they terminated my account because THEY LET THIS HAPPEN and I messaged the buyer over 5 times about it with no response, no money back, and no card sent back. Well I never added a payout method and tcgplayer has officially stolen over $1200 of mine from items I've sold. Theft over $1000 is a felony in my state AND I WILL BE PRESSING CHARGES AND FILING A LAWSUIT! They sit and hide behind their emails as they dont have a phone number FOR THIS EXACT REASON. It takes them DAYS to respond back. Tcgplayer is nothing more than a scam site, plain and simple. I will be pressing charges for evey single thing i can, to the fullest extent of the law. Below is the order number and return tracking that they scammed me for. I have ALL emails and correspondence for proof. Order: 078F3A68-F16462-A0A62 USPS TRACKING: 9400136106195306632678

Tcgplayer let's your cards get stolen without any recourse. Buyers can scam sellers left and right and tcgplayer is happy to let it happen.

Within one week of subscribing to them I have lost all faith. I opened a package they sent and marked delivered and it was missing a card. I login to report it, and find out they've refunded my last two orders instantly saying "there's something wrong with your account contact customer support". I can only submit a ticket and not talk to anyone and I've received zero response on either issue. Today I login and they have erased all my ordering history minus one package as if they're trying to get rid of any evidence that I paid money for other packages.

Company has gone under. Used to order all the time. Speculation is that another company bought out this one and has let off most if not all their actual workers. All the tcgplayer direct is only represented by A.I.... I bought my cards to be here in the mid-late October. They created a fake shipping label and then sent my cards 3 weeks later. Once I got them I didnt receive all the cards that I ordered. Had to go through my bank to get a refund, as the only representatives for tcgplayer are A.I. Sad. But do NOT order from this site!!

Never buy from TCG Direct. They shipped an order with a fake tracking number. I reached out to support multiple times and after 2 days of dealing with their AI Customer Service I finally got in contact with a begrudging employee, 'Christian'. Mind you, they have no direct email or phone number you can contact, you HAVE TO use the chat bot, and it is programmed to give you as little information as possible while looping you around in endless circles. First the 'Christian' claimed the tracking number was only for internal use and was not a USPS tracking number, then proceeded to give me a link to view the tracking information which leads .. drum roll.. to an Error Page. When I tell him this, 'Christian' then proceeds to blame USPS for not updating their tracking information... which is odd since I was just told that it was not a USPS tracking number. The package still has not arrived. At this point I will either have to get a refund or force a charge back. I've only had issue when using TCG Direct. Individual sellers i have never had issue with.

TCGPlayer Direct is awful, takes weeks to receive product and multiple cards were missing.