TCGplayer.comReviews of tcgcollecting.tcgplayerpro.com

2 out of the last 10 orders have been successful. I buy tcg direct. Orders still not showing shipped .past the expected delivery day. Ask questions and they move the delivery day 1 day ahead, then cancel and refund. And chalk it up to a “missing order” . Its not missing if it hasnt shipped. They are selling merchandise, that they dont even have. Shameful. All these years and i gotta go with their direct competition. Sucks

I was unable to make transaction, or get my money back. They are withholding my money.

They claim if you order through their tcg direct which generally cost a few dollars more per card that you can rely on fast delivery and authenticity which is a bold face lie they will mail it if and when they feel like it and cram multiple cards in to one penny sleeve the only assurance that is real will be your disappointment

This website is full of scammers and fraudulent listings. Tcgplayer is NOT the website it used to be. They've gone downhill tremendously and are doing nothing to prevent. A shameful, scam filled junkyard of a website.

Don’t buy from tcgplayer direct all they do is steal your money and ignore any requests for refunds they used to be a good company now they just run scams on everyone

used to spend 100-500 dollars a month at this website. there are serious issues with fraud among their sellers and they allow fraudulent dealers to continue on their site for months. One seller who chronically mails packages to the wrong address and ignores customer inquiry, refusing to give refunds until months later is still on their site today with multiple complaints about this issue. That seller will try to scam buyers out of getting a refund and seeing him do this live and to multipl customers gets zero disciplinary action from TCG. the process always takes buyers months and TCG just politely asks him to respond to customer inquiries. It's also come to my attention how they make the lives of their employees miserable. The authentication service that made their value for ebay voted to unionize due to wages, hours, amd conditions there, and rather than bargaining the company closed the plant. Even hired a pinkerton-style security force to surveil the remaining workers as the plant closed.

I was excited to list a large collection of Pokémon products—both sealed items and single cards—but was quickly disappointed by how outdated the TCGplayer website feels. The seller interface is incredibly difficult to navigate, and setting up a seller account was far from intuitive. There's no clear way to view your listed inventory, and the entire experience felt like using a website from decades ago. It’s clunky, confusing, and lacks the simplicity modern platforms offer. I ended up abandoning the process entirely and won’t be selling here. Very frustrating.

I placed an order and my address defaulted to an old address. I reached out immediately and updated my address with customer service. They told me sit tight and it would be handled. Two days later they said they couldn’t change the address but they would sort it out when the delivery happened. Fast forward to the delivery going to the wrong address and they told me that they weren’t going to do anything and effectively just stole my money. Criminal behavior, go to a competitor instead.