I purchased a Winternode Valheim server and when importing my saved world, I ran into a hiccup. I reached out to support on Winternode Discord, and within minutes Brandon got things running perfectly. So far so good. My thanks!
MM
Mike M.
Phenomenal Customer Service
Had trouble connecting to my server at first due to crossplay issues. They responded to my ticket within 10 mins and kept in touch with me until the problem was resolved. 25/10 customer service
MZ
mzxUK
Just great overall
Just great overall
Everything worked fabulously, i've contacted support a few times and they've been amazing every time. Despite the cheap pricing the server hasn't had any issues. Really reccomend
CM
Cleo M.
The BEST host.
I’ve been running a Vintage Story server for a while now, and finding the right host felt like searching for something that just… cared. Most places treat you like a ticket number and a recurring charge. This one doesn’t. From the first time I opened a support ticket, the difference was obvious. The replies weren’t copy-pasted scripts. They were patient, kind, and genuinely interested in making sure my little world kept running. Whether it was a small config question or something that had me stressed at 2 a.m., they showed up. No attitude. No rush to close the ticket. Just real help, given with a level of kindness that honestly caught me off guard. It doesn’t feel like customer support. It feels like talking to people who are part of the same team. Like family, even. You open a ticket and you’re not bracing for the usual corporate wall you’re talking to humans who treat you like one too. They explain things clearly, they’re transparent about what’s going on, and they never make you feel like you’re wasting their time or that your server only matters because of the money. And the price? It’s almost unfair how good it is for what you get. Solid performance for Vintage Story, reliable uptime, and that kind of support… most places would charge a lot more and still leave you feeling like just another account. Here you feel looked after. I don’t usually write reviews. But this place earned one. If you’re looking for somewhere that treats your server (and you) with actual care instead of just taking the payment and vanishing, this is it. Feels rare these days. Grateful I found them.
JA
James
I'm new to hosting a server like this…
I'm new to hosting a server like this and was having a little trouble with some of the finer aspects of setting up my rig for my friends, I reached out to their service team and a Darius came and made it super easy to understand and eventually took over when I wasn't getting it. I'd reccomend the site to my friends if they ever were looking to host.
CU
customer
Not user friendly
Not user friendly, site is weird and not perfect.
Amazing support.
LA
Lando
The moderation
The moderation helped me when i had no clue
CO
Cole
Super Satisfied
I’ve used WinterNode to host two different dedicated servers, and both times I’ve received exceptional customer service from each support member I talk to. For the price point, it’s honestly a steal. Incredible service!