Tyler M.
What a joke!
Extremely hard to work with and unable to change things about orders, even the smallest mistakes despite being moments after purchase, they simply send you to usps to work with them. Never buying from this company again
Online Collectible Gaming Store, News, and Strategy for Singles & Miniatures
TCGplayer.com (tcgcollecting.tcgplayerpro.com) has 151 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Tyler M.
Extremely hard to work with and unable to change things about orders, even the smallest mistakes despite being moments after purchase, they simply send you to usps to work with them. Never buying from this company again
Nathaniel
I had been trying to unload some cards as I needed the money, but there are absolutely NO protections for the sellers. They only protect the buyers and I have been scammed three times by buyers. I took pictures of everything and listed them according to the condition guide on their website but each of the three times the buyer wasn't happy with the condition and demanded a refund. I asked for them to mail it back in that case and TCGPlayer just automatically stepped in and did a full refund and I never got any of the cards back. So beware sellers, there are people who will claim things and then keep your card and get their money back. I would recommend selling anywhere else.
D J.
Still dont understand how this shit site dosnt require I mages of cards when they cost 200+ ove recievd cards that are not as described and at this point my patience has ended i will no longer be using thos shit site and will happily pay more on ebay knowing I can see what im buying
Delaney M.
TCGplayer advertised a sale offering 10% back on purchases which they failed to honor despite the purchase being with the site within the stated promotional period and showing up as TCGplayer in my billing statement. At no point was it indicated that my purchase was an exception to the promotion. I contacted them, thinking it would be an easy fix- the company then blamed me and offered no solution whatsoever. Beyond this, the company has seen a notable decline in quality lately and I simply can't recommend using them for online purchases anymore when more reliable and trustworthy services like Card Kingdom or cheaper ones like Cardsphere exist. I don't care who you use as long as it's not them- TCGplayer won't be getting any more of my business!
Fabio B.
Il pacco non è mai arrivato assistenza inesistente truffa non comprate con l'oro
Ronald M.
90% of the orders I've done with them have been messed up in some way. Also; I bought a couple boxes of cards BUT the price went up after so the seller cancelled my order saying they didn't have the product, BUT where selling the same boxes for more money. This has happened with singles also where the price has gone up so the cards I ordered were cancelled. ALso, you have to Watch your cart closely because cards often go from .01 to $20 and will only give you a one time popup letting you know. I have even had this happen between the part I select to finalize my order and the part where it lists all the cards for review making it so they tried to jack my order up and hoped I wouldn't notice. ALSo, The shipping changes often. I only ever select things that say "free shipping over $5) but it's a lie and they charge shipping no matter the amount, or recently instead of free (as advertised) it becomes "discounted shipping" which is just fraud. ALSO, recently I tried to get an order ready for the black friday event, but they ended it 4 hours early (it takes Hours to arrange a cart of cards to not get fees. Frankly the time is Not worth the savings, which is getting less and less). I contacted customer service about it immediately and the person pretended like they were going to help, but said I'd have to put my order in before he could give any discounts and that he saw my cart had items in it and go ahead and put the order through and he'd talk to management. THEN after I put the order in he says they don't usually do that and he can't do anything... Which is also fraud. I looked into them closer after this and found out they literally moved out of a state to stop a union from forming (firing everyone in the process), and have a reputation for being all around horrible. Now that I know (wish I'd looked into them sooner, obviously a company that breaks the law to screw over their employees will break the law with their customers too) I will never use them or ebay (the company that owns/controls them).
Rashad B.
Hey how are you if may ask? Wish the best and thanks for quality services!
Tiago G.
I bought a Pokémon card set on the 30th of october but until now I have gotten no updates, the costumer supoort refuses to answer and their page that lets us track the order has been down for 3 weeks. I’ve been scammed for almost 20€.