James
waiting for almost 3 weeks for an order…
waiting for almost 3 weeks for an order to arrive. parts are ordered and arrived from volvo dealership to tasca warehouse. unfortunately customer service says it sits in tasca warehouse longer than usual to be shipped out. had i known it would take 3+ weeks i would not have bought from tasca even if i saved a few dollars. my car sits idle while i was hoping to work on it on thanksgiving break. now i have to take time off work that i could have used during the thanksgiving break. AVOID Tasca parts. no apologies given by customer service
Response from Tasca PartsNov 27, 2019
Good afternoon James, Reading thru your order it is apparent we dropped the ball on this one. I took a look at the handling of this and determined that we just plain messed up. We do work very hard to provide a worry-free buying experience, but - being human - we occasionally miss the mark. Please accept our apologies for this. I will be asking our team to process a refund for the shipping fees on your order. I know it does not make it perfect, but I hope it will take some of the sting away. Very best, Michael
