Tasca Parts Reviews | Read Customer Reviews of tascaparts.com

Tasca Parts Reviews | Read Customer Reviews of tascaparts.com

Tasca Parts reviews

Showing 25 reviews with 3 stars · Clear filters

bust my N.
May 15, 2021
Ordered a part and it took to long for…
Ordered a part and it took to long for it to arrive. So I reordered it now I have two of them. Need to return one and get a refund. Thanks.
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Reha N.
Feb 6, 2021
Took so long time to get my package…
Took so long time to get my package should send what is available to me and keep the others when you get it same like lethal performance.com
Response from Tasca PartsFeb 12, 2021
Hello Thank you for taking the time to provide us a review of our service and we appreciate your suggestions. Unfortunately at the moment, our system is not configured to separate an order into two shipments. We certainly recognize the value of a feature like this. After all, our overall goals and objectives are to ship out parts as fast and accurately as possible. Please note that I've forwarded your review to my supervisor and we will be going over the logistics of implementing this feature in the coming months. Again, we appreciate your feedback and wonderful suggestions and hope to provide you with genuine OEM parts in the future.
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Mick V.
Feb 1, 2021
Your special orders take to long to get…
Your special orders take to long to get to you ,then when you freight to me in Australia all up 4 to 5 weeks , my customers get really annoyed at me for time frame I know I'm not a regular customer but I always purchase from you when i can ,customer support needs to inform customers more often instead of me ringing you all the time,
Response from Tasca PartsFeb 1, 2021
Hello Mick, Thank you so much for your review as we are consistently improving our business and your feedback serves to gain more insight into what we can do better as a company. At TascaParts, we pride ourselves on the service we provide for our customers and appreciate any opportunity to better serve our clientele in the future. We understand your frustration and we are pleased to inform you that we are currently working to implement a better system of communicating order status to our customers. We appreciate your continued support and look forward to our next opportunity to provide you with genuine OEM Parts.
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stevenPknowledge
Dec 3, 2020
Hmmmmm
I find it funny that you’re asking for a review when I haven’t even received my part. I got a tracking number on November 24th. Said the post office is awaiting my item. So this implies 2 things, that my item is in stock and is ready to ship. Tried calling, no answer.
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James B.
Nov 6, 2020
took forever to get the part....
took forever to get the part....
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Hakson
Jul 15, 2020
I will update my review but for now 3…
I will update my review but for now 3 stars. I placed an order on 06/30/2020 and someone got back with me on the 07/02/2020 that said that my parts need to be ordered in. Today is July 15 and I send Multiple emails and no one got back to regardless of my order #1495801. So if I can get a response to this it would be great. I just want to know the date that my part will arrive and that’s all.
Response from Tasca PartsJul 16, 2020
Hi, there - Thanks for providing your Order #. Good news! Your parts have all arrived and the shipping team is prepping them for shipping by LTL freight. You should receive a more detailed email from our team in the next few days. Thank you.
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Marisa S.
Jul 14, 2020
Not good
I placed an order a few weeks ago and still haven’t received my part. Order number-1492914. I have emailed them multiple times and no reply. I have also called customer service and no answer. Very frustrated!!! UPDATE- I finally received my part today. I have updated my review to 3 stars since it took so long to get to me. I’m glad it got here though. Thank you!
Response from Tasca PartsJul 14, 2020
Hi, Marissa - Thanks for contacting us. According to our system, it looks like your order closed yesterday and should be shipping in the next 24-48 hours. You'll receive an email with tracking info once the order is on it's way out our door. Unfortunately, as you experienced, recent high call and email volumes have resulted in longer-than-usual wait times on the phones and response times to emails. Thank you for your patience!
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Moose
Jun 27, 2020
Order #1478246 Placed on 06/07/2020
Order placed 6/7/20 and still no parts. Sent several emails to ETA. Slow response. Parts finally arrived 7/2. Received what I ordered.
Response from Tasca PartsJun 29, 2020
Hi, Nick - Apologies for just seeing this review now (we're closed on the weekends). It looks like your order has a tracking # on it right now, so we may actually be able to stop it from shipping today if that is still what you would like? Please advise - thank you!
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