Tasca PartsReviews of tascaparts.com

Tasca, Yes please cancel and refund my order #173523 back to my card. Thank you

I ordered parts on 06/03/2020 After a week, I received an email stating it may take 3-5 additional days because of special order. Well I kept checking the website and it only said processing. I have not yet received any email or information about my order. My car has been sitting for over 3 weeks I'm wondering when my order will be sent ? Order ID: 1474762

I ordered over $100 in gaskets to fix my leaking expedition back in mid-april, order # 1462282, and like everyone else here, email said it would be shipped in 3-5 business days. They were just waiting for everything to come in. We are almost a month later and after multiple emails and being stuck on hold for an eternity, I am still waiting to fix my truck. They identified they are behind, are they taking steps to catch up? I think I will be going elsewhere next time if I need parts in a hurry. They are not the cheapest OEM source. I ordered parts for the 5.4 over the winter and they were good service then, the parts came through quick. This time, the parts were finally in the mailbox July 20th. The parts did work well, they stopped all the leaks, which made life a lot better driving this vehicle around.

Ordered my parts June 6th and still waiting for a eta No answer from emails, Living overseas,s makes it harder to chase up Order1479106 Things have started to happen and have at lest heard back,will update It is now the 2/7 and apart from an email saying waiting for one part which I said do not worry about, got a reply from Joy saying next email will be when the parts are sent 20/6 nothing. I do not like using this site to bag people but have no choice! Please please answer my may emails regarding my parts or full refund ASP. If I have not had a response by 3/7 or parts posted with proof then put my money back into my account please,this has been a joke and a lesson for me or buying parts online. Been in the motor trade now 40yrs never ever had issue like this. Would like to give a minus star but no option. Colin 5/7/2020 Email arrived and order sent at last,thank you very much, times are tough for all (covid) but time delay and no contact is poor, Thank you Tasco for responding and posting my parts desperately need. Have changed to three stars and hope parts arrive. Thanks Trustpilot for the help. Will always check on here first for any feed back when buying on line. Trusted shop in the UK works the same and rates performance ect. Puzzle print in Latvia is a good example high ratings and service

This company is a front do not I Repeat do not order anything nothing ever ships in they don’t seem to care.

Ordered a sunroof switch for my 2015 chevy silverado 7 days ago. Recieved an email the next day saying the order was processing. A week later it still says processing. I called their customer service twice in the past 3 days waited on hold for over an hour each time, know one ever picks up. I've emailed. No one responds. So I just ordered the same part from another company it's going to be here in 3 days. Emailed tasco told them to cancel the order and refund my credit card. I'm sure they wont and I'll lose my $40 but at least I'll be able to close my sunroof sometime this week. My opinion is this company sucks, poor response time, poor shipping time, and absolute horrible customer service. Do not buy anything from this place if you need it fast.

Still waiting on my order to me shipped, stuck in processing after a week, i even paid for faster shipping. I have send multiple emails and when i try to call it hangs up after 10 mins. I left numerous comments on their facebook page without response. Order ID: 1479097 Order Status: Process Order Date: 06/08/2020 - 03:26:58 PM Do not recommend, stay away. They have time to post on social media but cannot reply to emails. UPDATE (6/15/20): your email said: "Thank you for your purchase! Your order is in the capable hands of our Parts Specialists team. Keep an eye out for an email update in the next 2-4 business days with more detail on your order status, including shipping information. Thank you for shopping with us!" Amazing how you respond to a review within mins but can not respond to emails and phone calls. This has already pasted YOUR extend timeline. And I paid extra for faster shipping and your response is a couple days this will be process??? you have already had a week! UPDATE PART 2: Now they are saying opps special order, their site said nothing about that when I placed the order I want my money Refunded ASAP!!!! And now they inform me after a week where i have to post a review to get an email back.

I give 1 cause I can't give 0. They stole my money since a month ago and NOBODY is replying my e-mails (more than 20). I go ahead with leagal actions. My order is 1462755 and it was placed a month ago. Seems Tasca is only interested in her image here but it's sad to realise that we all agree, the customer service overall last months is REGRETTABLE. I never experienced that in my life.