Tasca PartsReviews of tascaparts.com

Reasonable prices on the parts I needed but communication is worst I've ever experienced. First they charged my card immediately at order placement and then provided no info on expected ship date. Made several calls and sent several emails and they never reply. After nearly a month I got a message stating the parts shipped. I finally got them and they were correct but come on. An order confirmation, expected ship date and or replies to requests seems like a bare minimum for any online retailer. Tasca did none of this. Based on this experience I would not recommend shopping here. To many other places that would gladly take your money and provide a little customer service.

I placed an order a few weeks ago and still haven’t received my part. Order number-1492914. I have emailed them multiple times and no reply. I have also called customer service and no answer. Very frustrated!!! UPDATE- I finally received my part today. I have updated my review to 3 stars since it took so long to get to me. I’m glad it got here though. Thank you!

I ordered my part on 6/23 and there is no shipping information, the tracking info only says only processing. When you call no one answers. I was finally able to get an email response from them saying I would getting shipping information within 24 hours, that was on July 8th. Its July 1515tand still no answer or update. Emailed them again and no answer. They are quick to take your money but will not send you your parts.

Ordered and paid for a part in June. Never notified of part's delivery. Checked status daily and always said N/A. Tried to reach someone and no one answers or put on hold for 15 mins. Called to cancel order after 4 attempts to speak to someone, a message is left saying part came in last week. Believe all the negative reviews...so many other quality dealerships need/want your money. Still waiting for the refund!

Order #1446592 made almost 3 months ago, no updates what so ever. No responses to my emails so I'm forced to leave a review. Very good part supplier pre corona but I'm definitely not ordering again from here until they get their stuff sorted.

Tasca -- You are the answer when everyone else fails! "Bit" parts, like obscure small OEM fasteners, that are only identified by their original manufacturer's part numbers located in the depths of my very old, expensive and no longer available printed Factory Service Manuals -- seem to be available only from you ! I deal with a variety "OEM" websites - even from the advertised official Ford Parts websites. Bar none, the rest cannot compete with the accuracy of your product descriptions, the comprehensive tracking of your deliveries, the courtesy of customer notifications and finally the competitive pricing. Now if only I could reduce the shipping costs . . . Thank You C. Lansdowne Hunt CDR, U.S. Navy(Ret.)

do not buy parts here they are super slow!! they missrepresent how long it will take to get parts and their customer service is sooo bad.. I wish that i would have read the reviews before i bought the part...wow..just wow

Well, it looks like this is the only way to get a response from Tasca. I placed my order on 6-23-20 and almost immediately (three days later), on 6-26 I got the email telling me that the parts I ordered were not in stock but they would ship in 3-5 days. I know that today is only July 7 and it has ONLY been 14 days, but there is never an answer when I try to call. Every call ends with being placed on hold and me getting frustrated and hanging up. I would really appreciate if someone could help me with my order (#1490574) but I am not holding my breath. I agree with a previous review when they wrote that they wish they had done their homework before placing their order.