Randy S.
I placed an order on July 8 still not received parts
I placed an order on July 8, order # 1501500. I received an email on July 10 stating one or more of my parts required special ordering. With no update in a week, I finally called Tasca on July 17. I spoke with a nice lady who told me my part they were waiting on had arrived and it would be shipped no later than July 20. I called on July 20 and spoke to a gentleman who said there was a bottleneck in shipping and he didn't see it shipping before July 22. Still no update on July 22 so I called back and spoke to the same gentleman. He said still a hold up in shipping but they had upgraded me to 2 day shipping and I would have my parts by weeks end. Today July 23 still no update or answers to several emails. I called again at 530pm est and was on hold for 35 mins and then my call was simply disconnected. Website says they're open to 6pm est. I'm well aware of delays with covid but I seem to have no issues getting anything else from other places in 3 to 5 days. Very disappointed in this transaction and experience!