Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

2,359 approved reviews, newest moderated first

Thomm Q.
Jul 24, 2024
Fix your infrastructure, Talkspace
My therapist is OK, and we work well together—OR WE WOULD IF THE INFRASTRUCTURE OF TALKSPACE WOULD LET US. This is the second time this service has been so broken that I could not hear him. Instead of a face-to-face session, I had to pay to text with him after wasting a quarter of the session trying to get the audio working without success. We both deserve better than this. I cannot get the work done that I want to if I cannot communicate with my therapist.
Response from TalkspaceJul 31, 2024
We understand your frustration with the technical difficulties you experienced during your session. It's incredibly important to us that our clients have a smooth and reliable experience. We are committed to improving our platform and ensuring that all users have access to the best possible service. We appreciate your feedback and will take it into consideration as we continue to enhance our technology. Please contact us at [email protected] and we will be happy to assist you.
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Talkspace M.
Jul 24, 2024
Baret is so great!
Baret is so great, insightful, helpful, and supportive.
Response from TalkspaceJul 26, 2024
We are so glad to hear that you had a positive experience. We appreciate your kind words and will share them with our team. Feedback is always appreciated at [email protected].
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Talkspace M.
Jul 24, 2024
I finally got diagnosed correctly
I finally got diagnosed correctly! By actually knowing what I’m dealing with I’m able to take the correct steps to be able to heal and cope with what I have been dealing with my entire life. Thank you for helping me discover this.
Response from TalkspaceJul 26, 2024
We are so happy to hear that you were able to get a diagnosis and are now able to take steps towards healing. We are here to support you on your journey. Feedback is always appreciated at [email protected].
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Talkspace M.
Jul 24, 2024
Holly is so helpful
Holly is so helpful! She helps me process different emotional responses and get to the root cause of them.
Response from TalkspaceJul 25, 2024
We're so glad to hear you had a positive experience. We appreciate your kind words about Holly and her dedication to helping you understand your emotions. Feedback is greatly appreciated at [email protected].
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MD - Talkspace M.
Jul 24, 2024
Fantastic Therapist
I love how in tune my therapist is to my needs. She always knows what to say to get me thinking or reevaluate my feelings or experience in an open and honest way. She's suggested tasks and methods that have really helped me with my daily management of anxiety and depression and I'm so glad to be working with her. Speaking to her is like speaking to wise friend that I've known for years, and I was instantly comfortable opening up to her. Highly recommend!
Response from TalkspaceJul 25, 2024
It's wonderful to hear that you're finding your therapy sessions so helpful and that you feel comfortable and supported by your therapist. We're happy to hear that she's helping you to manage your anxiety and depression. It's great that you feel able to be open and honest with her and that she's providing you with the tools and support you need. Feedback is greatly appreciated at [email protected].
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Talkspace M.
Jul 24, 2024
I am truly being heard
I am truly being heard. My therapist is kind, professional, supportive, and thought provoking. I appreciate all of her help.
Response from TalkspaceJul 25, 2024
We are so glad to hear that you are finding your therapist helpful and supportive. We appreciate your kind words and are committed to providing the best possible care for our clients. Feedback is greatly appreciated at [email protected].
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Allie C.
Jul 24, 2024
A great resource
It’s a great resource to have. Very happy with it.
Response from TalkspaceJul 25, 2024
We're delighted to hear you find our resource valuable. Thank you for your kind words and positive feedback. Feedback is greatly appreciated at [email protected].
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Talkspace M.
Jul 24, 2024
Katelyn is patient and insightful
Katelyn is patient and insightful. I never feel alone with my feelings and I receive helpful direction and support.
Response from TalkspaceJul 25, 2024
We are so happy to hear that you are feeling supported and understood. It is our goal to provide a safe and encouraging space for our clients. Feedback is greatly appreciated at [email protected].
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