Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

2,359 approved reviews, newest moderated first

Heather M.
Aug 20, 2024
I have been unable to access my account…
I have been unable to access my account for quite some time. There is a tech glitch no one can fix and I can’t close the account because of the glitch.. in addition I had issues with providers before this. Had a great one who went on leave. Another who had tech issues. Another who I would book and she would cancel
Response from TalkspaceAug 21, 2024
We understand your frustration with the account access issues and the difficulties you've encountered with providers. We are working diligently to resolve the technical glitch and appreciate your patience as we work towards a solution. Please contact us at [email protected] and I am happy to assist you.
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Heather M.
Aug 20, 2024
Best therapy experience so far
Amy is friendly, understanding, easy to talk to and makes helpful conversation as opposed to just letting me talk.
Response from TalkspaceAug 21, 2024
We're so glad to hear you had a positive experience. We appreciate your kind words about Amy's helpfulness and friendly demeanor. It's such a pleasure to have clients like you. We will do our best to make your future experience with us even better.
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Ms Gema L.
Aug 20, 2024
Sue is great
Sue is great. Very empathetic, a great listener and she makes me very extremely comfortable talking about my feelings.
Response from TalkspaceAug 21, 2024
We're so glad to hear you had a positive experience. We appreciate your kind words about Sue. Feedback is always welcome at [email protected].
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Sherry C.
Aug 20, 2024
My first therapist was not a great fit 2nd is great!
My first therapist was not a great fit. So I was matched with a 2nd and she's been great. Very helpful. She goes out of her way to help.
Response from TalkspaceAug 21, 2024
We're so glad to hear that you found a therapist who is a good fit for you. It's wonderful that you're finding the support you need.
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Sarah
Aug 20, 2024
Warmth and non judgemental
She helps reassure me that I have the tools to change. I am able to share with her things I have never addressed and she provided positive and warm regard for me.
Response from TalkspaceAug 21, 2024
We're so glad to hear that you feel supported and empowered in your journey. It's wonderful that you've found a space to share openly and receive such positive encouragement. Feedback is always welcome at [email protected].
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Talkspace M.
Aug 20, 2024
It was nice to have the on going…
It was nice to have the on going conversation.
Response from TalkspaceAug 21, 2024
We appreciate you taking the time to leave a review. We're glad you found the conversation helpful. Feedback is always welcome at [email protected].
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Tara R.
Aug 20, 2024
Always very helpful
Always very helpful. Reads my messages and finds the right things to talk about on scheduled appointments if I dont say otherwise
Response from TalkspaceAug 21, 2024
Thank you for your kind words. We appreciate your feedback and are glad to hear that you find our service helpful. We're very happy to hear you have built a great connection with your provider.Let me know if there is anything else we can do to make your next visits even better. Feedback is always welcome at [email protected].
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Talkspace M.
Aug 20, 2024
Game Changer
Scheduling is simple, easy no hassle payments. My therapist is engaging and a great listener who offers wisdom and understanding. The app is user friendly and I can do the rescheduling, canceling ect..with a few taps.
Response from TalkspaceAug 21, 2024
We appreciate you taking the time to share your positive experience. We're glad you're finding the scheduling, payments, and app user-friendly. We're also thrilled you're enjoying working with your therapist. Feedback is always welcome at [email protected].
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