TalkspaceTalkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jennifer
so far I have received logical and thought out advise and help. up front and direct and that is what I need. We are working on areas I see that need as well as the therapist is seeing needs work.
Response from TalkspaceMay 29, 2025
We're happy to hear that you've received logical and thoughtful guidance. It's great to know that our direct approach is helpful, and we appreciate your feedback on our collaborative work addressing your needs.
Happy Talkspace M.
You have a high quality therapist that has helped me change my life for the better. In the last 2 years, she has supported me through everything, family, jobs, school and finances. I am 100% in a better mental, emotional, financial place because of her.
Response from TalkspaceMay 29, 2025
We're happy to hear that your therapist has positively impacted your life. It's wonderful to know that we could support you through various aspects of your life over the past two years. Thank you for sharing your experience!
Solace
I don't like that Talkspace says they accept my insurance, allows me to enter the insurance information, but then charges me cash prices. Be transparent about what insurances you accept. Also, can't join my second session because of technical difficulties with the platform. Very displeased.
Response from TalkspaceMay 29, 2025
Thank you for your feedback. We appreciate you bringing this to our attention. We understand your frustration regarding the insurance issue and the technical difficulties you experienced. We'll look into these concerns to improve our platform and ensure clearer communication about insurance coverage. Pease contact us at [email protected] and we are happy to assist you.
Rosaly C.
Amazing provider I have! I have not changed him and do not plan on either!! Amazing providers on Talkspace even though I have only used one!
Response from TalkspaceMay 29, 2025
We appreciate your wonderful feedback! We're happy to hear that you've had such a positive experience with your provider and our services. Thanks for sharing!
Talkspace M.
I love my therapist
Response from TalkspaceMay 28, 2025
Thank you so much for your feedback. We're so happy to hear you have built a great connection with your provider.
Talkspace M.
Craig is a great therapist and the platform is easy to use.
Response from TalkspaceMay 28, 2025
We're glad you found the platform easy to use and had a great experience. Thanks for your feedback.
Talkspace M.
Very easy to use platform. Scheduling is simple and convenient. The professionals are just that…very professional.
Response from TalkspaceMay 28, 2025
We're happy to hear that scheduling was simple and convenient for you. We appreciate your feedback and are glad you found our professionals to be very professional.
Kristin L.
My therapist has been so amazing, I appreciate her more than she’ll ever know. Cherri has been a true lifesaver. Thank you,Cherri
Response from TalkspaceMay 28, 2025
We're so happy to hear about your positive experience. Thank you for sharing your kind words; we truly appreciate your feedback!
