TalkspaceReviews of talkspace.com

I hope people read this - For a company supposedly "helping" people with their mental health journeys Talkspace DOES NOT care about your M.H. they only want your money. My insurance covers this service and they refuse to take it, 3 phone calls later, and now Talkspace customer support (Mimi) has refused to help me by staying on the phone while I call BCBS to work this out. BCBS states that Talkspace refuses to file claims correctly, they file as telehealth but they are not a Telehealth company. Since they will not file claims any other way you cannot be approved. From BCBS - this is a common problem with Talkspace. I will be turning Talkspace in to the Department of Insurance.

The therapist is professional, helpful, knowledgeable and does her part to reduce or eliminate the barriers of technology so that sessions are productive and feel intimate. The platform works very well and I appreciate the reminders and ease of navigating.

Unfortunately I left worse leaving then going into the appointment. No introduction was made we just jumped right in. I was asked very broad questions about what was going on and I completely fumbled explaining why I was there. Then a conclusion was made in terms of how I should look at the situation “that I just like the idea of the guy and not him for him” within 20 minutes of our first conversation. I have never felt more unwelcome into a therapy appointment and all my fears of getting help came true. Feeling dismissed, like I should not be in therapy, and conclusions being made too quickly. The ending was super quick after dropping a dumb shell of a statement because she had an appointment right after me even though she was late to our appointment. The statements that were said within 20 minutes of knowing this stranger that upset me the most were “it’s only been 2.5 months, it sounds like you know what you want to do and you’re just looking for my validation and you don’t seem like you like this guy but just the idea of him”

I mean, I love working with my therapist. I think it’s been a lot of good. For both me and my family. The platforms had a hiccups, but for the most part works really well.

Nancy was the first counselor I was paired with in Talkspace and she met all my criteria. I had been searching for a therapist since my longtime one retired and went through several that were not good fits before trying Talkspace. I’m glad their platform and system of selection worked for me.

Love being able to be home in my Pjs! I can cry amd smoke, knit and have my dogs comfort me while I have my appointments.

It is very easy to book an appointment. They take my insurance so there is less concern about the cost. They have a variety of availability so I can easily find a time that works for me. My therapist actually cares and remembers things about my life. Too often with online therapy I have felt like a was just one of many, not a person. Talkspace isn’t like that.

Very good app