Talkspace M.
Great app to use
Great app to use to find somebody to talk to
Response from TalkspaceOct 22, 2025
We're glad you find our app useful for connecting with others. Thank you for your feedback; it means a lot to us.

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Talkspace M.
Great app to use to find somebody to talk to
Response from TalkspaceOct 22, 2025
We're glad you find our app useful for connecting with others. Thank you for your feedback; it means a lot to us.
Christopher Scott H.
We have an easy dialog. While somedays we discuss serious symptoms i have, we also have conversations about events planned for the coming week. Other days we spend time talking about shared interests including weather of the area and even Tennessee vols football. Adding therapy to my other psychology leaves me with a needed addition
Response from TalkspaceOct 22, 2025
We're happy to hear that you find our dialog easy and helpful. It's great to know that we can discuss both serious matters and lighter topics, adding a needed dimension to your psychology. Thank you for sharing your positive experience!
autumn
Sarah is amazing!! I couldn’t ask for a better therapist she is attentive and understanding and makes me feel seen and valued.
Response from TalkspaceOct 22, 2025
We're happy to hear that you feel seen, valued, and understood. We appreciate you sharing your positive experience and are so glad things are going well!
Lexie
For the first time in awhile I have felt heard and understood. My therapist has been so helpful with any of my struggles or doubts and has really helped me see more positively. I like knowing that if I have any immediate issues they are only a text away. They provide great resources when things are tough and the flexibility of session times has been so nice.
Response from TalkspaceOct 21, 2025
We're happy to hear that you feel heard and understood! It's wonderful knowing our support and resources have been helpful during tough times, and that session flexibility has been beneficial. Thank you for your positive feedback.
Talkspace M.
I always knew I should start therapy but never really knew where to start. Having a friend tell me about talkspace and being able to have a video chat with a few days of signing up was impressive. I love how it's convenient and do not need to travel for my session, staying in the comfort of my home makes me feel more comfortable. My head space has changed so much since having someone to talk to. Im so thankful to be able to have this option and wish more people knew about it.
Response from TalkspaceOct 16, 2025
We're happy to hear that you found therapy accessible and convenient. It's wonderful that you feel more comfortable and that it has positively impacted your headspace. We appreciate you sharing your experience!
elizabeth L.
reliable very patient gives good advice
Response from TalkspaceOct 16, 2025
We're happy to hear that our advice and patience were helpful. Thank you for your positive feedback; we appreciate it.
Talkspace M.
It’s just what I need to keep myself on track, and it accomodates my busy schedule
Response from TalkspaceOct 16, 2025
We're happy to hear that our product helps you stay organized and fits into your busy schedule. Thank you for your positive feedback; we appreciate it!
Talkspace M.
Talkspace refuses to set up payment plans for clients with insurance but struggling to make payments for circumstances such as a government shutdown. Rather than work with me they cut my services because I could not settle my bill in full due to working without a paycheck. Their customer service told me to call 911 if I decide to kill myself but that they cannot help me over a $625 bill which I would be able to pay once I have a paycheck again. Their customer service suggestion that I find a second job or other way of paying my bill is not the kind of service you expect from a mental health provider.
Response from TalkspaceOct 16, 2025
We appreciate you sharing this. We're very sorry to hear about your experience and the difficulties you've faced. Your feedback regarding payment options and the support you received is concerning. We strive to be transparent regarding any fees associated with Talkspace services. We're taking your comments seriously and would like the opportunity to go over this issue with you. Please contact us at [email protected].