KC
Waiting for refund from 8 months agao
I made a return to the company in Nov 2015, they issued me a store credit. I waiting until April 2016, when I was taking my next vacation, looked at their site didn't find anything I wanted and requested a refund of $198. I have called their "Customer service" line 6 times, each time I am told a different refund amount, and that they need to request it from their corporate office, and I will be hearing back from them. NOTHNG! I also have 4 emails stating the same thing! The latest is from last week, stting that they refund is for $150.45 and will be refunded from corporate right away. Today I called and was told that the credit was posted to my bank and the bank was holding the funds, I called my bank and they laughed & said they wouldn't do that. I do not trust this company & placed a complaint with the BBB.



