Swimsuits For AllReviews of swimsuitsforall.com

Do not order from these people. If you do and need to return DO NOT USE their prepaid return label. These people have ZERO customer service. ZILCH!!

This is the review I tried to leave on their site but I got an email saying my review wouldn't be posted... Extremely poor customer service. I purchased this suit and another suit and they were too big. I returned both within a week of receiving them and about a month later i got only the top of this one back with a note saying it was beyond the return time. I still had a good 30 days to return it according to the 60 day policy so I didn't understand why. When trying to "chat" with the customer service people all they could tell me is it didn't qualify for return due to one or more reasons in the return policy. It was honestly like I was chatting with a robot. The person i was chatting with said customer service doesn't get the information on why something is refused return and there is no one I can talk to about it. They ended up ending the chat and I am stuck with a top i will never be able to wear...they didn't even return the bottoms with it! I have been shopping through this site for almost 10 years but Im done. I have never had to return anything but this one experience was enough for me.

Their customer service is TERRIBLE. If you send a suit back WITH THEIR LABEL, they do not know the tracking number. I run an online business & I know the tracking Number of EVERY product and return. Seriously? AND the package takes FOREVER to arrive to them - like longer than a package traveling to Hawaii. AND they will only issue a gift card AND they reps are horrible! It feels like a bad boyfriend you cannot escape.... bad company. Not worth the aggravation....I've been trying to get a suit that fits since JULY - it's Nov. I order according to their charts and reviews, etc. Not worth it.

I wish I would have found these reviews sooner. My friend used this company and was pleased So I decided to do so. Made an order of 2 suits and 2 cover ups on a Sunday. Tuesday morning one suit goes on sale for $20 instead of $60. Contact them for refund and get told they can’t do that as the item wasn’t placed on clearance. So I decided that I would re-order the suit at the discounted rate and return the first. In addition I ordered 2 more cover ups. Both packages arrived within a day of each other. Tried everything on and kept the $20 suit and one coverup. Used their return shipping label and finally a week later I got email stating they received my return and gave me an e-gift card. Nope not good enough I want my money back so I contact them and was informed that when you use their return label you agree to a e-gift card. I informed them I wanted my money back and he said they could do that it would just cost me $7.50 Per return to pay for the return shipping. If I would have known that I could have placed both packages in one box and saved about $10. Please be careful as all they want is money and they are not concerned with the customer at All!

Ordered 2 swimsuits neither fit, so I returned them and got a credit. Ordered 2 more swimsuits with the credit neither fit returned them, using MY OWN label as required (costs me $13), now they wont give me my money back because I used their credit?!?! STRAIGHT SCAM..I'm out close to $150 because none of their raggedy suits fit me!! DO NOT BUY FROM THIS COMPANY!!!

I have purchased several items for Swimsuits for all and will NOT be buying vendor again! The convenience of having a swimsuit delivered and try on at home is not worth the time and energy to receive a refund when returned. Unless you review your credit card statements to watch for the reimbursement you will not be repaid. I had to call three times to be told my reimbursement to my credit card would be received in 10-14 days. Last call stated 2-3 days and I still haven’t received it. The time spent trying to receive the refund out ways any benefit of home delivery.

They really have to make it so you can leave a company NO stars.DO NOT ORDER FROM THESE PEOPLE. I made an order on wednesday for a top. Got charged twice. Company says i was only charged once and call my bank. Bank says yes, 2 identical charges taken out of my account. Told this company, they said wait 24 hours, because they dont actually take money, just authorize.(websites do this when you order something, the bank locks the money until its ready to ship then the payment gets released to the company) But no, TD says the 2 charges (company still says only one charge was taken) were both full charges. I cancelled my order, within 2 hours of making it around 2pm (their time) on wednesday. Told twice that it would take 1-2 days for refund to come back. Well its been 4 business days. Still no money. $160 missing. Launching an investigation after i hit send here. I wish i read these reviews before i ordered. I was fooled by the legit looking website and instagram.

I would give a negative number if I could. I returned items in Feb for an e card for a credit to be used later. The email was accidentally deleted. I emailed the company to let them know and to please resend the email to me. The reply said "unfortunately" we only keep that information for 90 days and can't send another email. I called today to find out what can be done. I was told I have a credit of $38.10, no way to use it because they won't send me another e card. WHAT??? You can clearly see I haven't used my credit and now you are telling me you're just going to keep my money? This makes no sense to me. I talked to two different RUDE reps. The second one said he was a supervisor. REALLY?? He was very rude! And needs a few lessons in customer service to say the least. I have spent hundreds of dollars with this company and this is the way you're going to treat a long-time loyal customer who has sent several friends and family your way? I will no long sing their praises. And will warn friends and family to stay away and not spend their hard-earned money with this company of THIEVES! TERRIBLE COMPANY WHO ONLY CARES ABOUT LINING THEIR POCKETS!!!! It's time to band together and send a loud and clear message to bring these types of companies DOWN! I am so tired of awful companies who hire terribly rude people!