Support PetsReviews of supportpets.com

4.52,231 reviews
Mental Health
78 SW 7th St, Miami, Florida

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Support Pets

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About Support Pets

We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.

Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: supportpets.com
Website: supportpets.com
Category: Mental Health
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Support Pets reviews

2,231 approved reviews, newest moderated first

Danie W.
Jun 23, 2025
Resource access
Useful resource access and hands on follow up
Response from Support PetsJun 23, 2025
Thank you for your feedback! We’re glad your documents were delivered promptly and efficientl
Nancy B.
Jun 22, 2025
Very easy site
love how easy the site was to navigate
Response from Support PetsJun 23, 2025
Awesome! Thanks for your review and support! We try our best to provide a simple, fast and safe site to help those in need as fast as possible. Enjoy every second with your ESA! Thanks for trusting and choosing us
Holly
Jun 22, 2025
Fast and easy
Fast and easy
Response from Support PetsJun 23, 2025
Awesome! Enjoy every second with your ESA!
Juliana C.
Jun 21, 2025
ESA price
I received an email saying that the ESA renewal would cost $99. At the end of the purchase, it cost me more than $130. I sent a request for explanation through the website and have not received anything so far.
Response from Support PetsJun 23, 2025
Hi there, thanks for your review We're sorry to hear about any confusion regarding the total cost. Please note that we never charge for anything that wasn't clearly selected during the purchase process —final pricing depends on the specific services or add-ons chosen by the customer at the checkout. We also have a dedicated customer support team ready to help via email or live chat. If you reached out, we’re more than happy to explain any charges and ensure everything is clear and resolved to your satisfaction. You can count on us!
Magdalena
Jun 20, 2025
Not as easy as I thought to much…
Not as easy as I thought to much emailing
Response from Support PetsJun 23, 2025
We’re sorry to hear the process felt a bit overwhelming—we aim to make things as smooth as possible. While some steps may require email follow-ups, our support team is always here to help and respond quickly. If there’s anything still unresolved, please don’t hesitate to reach out. We're here to make it right! Count on us
Marve M.
Jun 20, 2025
It was amazing how fast u guys help me…
It was amazing how fast u guys help me with my enzooo's paper work thank u guys very much u guys. Are amazing
Response from Support PetsJun 23, 2025
We are happy to hear that! Enjoy it to the fullest with your ESA! Thanks for trusting and choosing us
Emily C.
Jun 19, 2025
The experience was seamless and great
The experience was seamless and great
Response from Support PetsJun 23, 2025
Thank you for your kind words! We're glad you had a seamless and great experience.
Jose M.
Jun 19, 2025
To be considered
It was easy, but I was expecting the permit as a plastic ID card
Response from Support PetsJun 23, 2025
Hi there! Thanks so much for your support and review! The ESA Letter is delivered electronically via email, but we also offer a physical ID Card that matches the description you mentioned. We have a variety of items and bundles available, and full details can be found on our website. If you’d like help checking out any of these options or have questions, feel free to reach out to our customer support team—we’re happy to assist! Send an e-mail to [email protected] Or click the "chat" on our website. Count on us

Support PetsReviews of supportpets.com

About Support Pets

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Support PetsReviews of supportpets.com

Support Pets reviews

Resource access

Very easy site

Fast and easy

ESA price

Not as easy as I thought to much…

It was amazing how fast u guys help me…

The experience was seamless and great

To be considered

About Support Pets

About these reviews

More in Mental Health, Florida

Journey

Ana Loiselle, Relationship Specialist

Allpure Behavioral Health

Risingcalm

Support Pets reviews

Resource access

Very easy site

Fast and easy

ESA price

Not as easy as I thought to much…

It was amazing how fast u guys help me…

The experience was seamless and great

To be considered