Support PetsWe are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Ann E.
I had a billing question. I filed a form and they took care of it in a few hours, not days or weeks.
Response from Support PetsJun 30, 2025
We appreciate your kind words! It's great to know everything was smooth from start to finish. You can always count on our team!
Marylin U.
Simple and quick thanks
Response from Support PetsJun 30, 2025
Hi there, thanks for your support! That’s what we aim for: a clear and easy service to help those in need! Enjoy it to the fullest
Paul C.
The letters they provide will not be sufficient for apartments. Based on the Fair Housing Act, you need to have a "prior relationship" with your doctor. By law, apartments and others are allowed to require tenants to require certain documents to be filled out. And based on the law from the Fair housing act, getting ESA letters from doctors without having a prior doctor to patient relationship, it will be not be valid or enough to accommodate your support animal. Just FYI, I'd save your money from getting letters from these kinds of places
Response from Support PetsJul 7, 2025
Thank you for your comment. Since you did not share any information, we could not confirm that you are a customer. We want to assure you that all our processes are fully in compliance with current laws and regulations. Over nearly 10 years, we’ve helped thousands of people obtain legitimate ESA letters through a proper and thorough process. Since you are not a customer and have not used our service, this review appears to be unfounded and does not provide helpful information for others who are considering our services. We remain focused on supporting those who genuinely need assistance and appreciate honest feedback from real customers.
Jovana V.
I had a great experience with Support Pets. The process was straightforward, and I was impressed by how fast everything moved. After submitting my application, I received my approved ESA documents very quickly—well within the timeframe I needed for my rental situation. Their team was responsive, professional, and made the whole process stress-free. I was able to provide the documentation to my landlord without any issues. I highly recommend them to anyone needing an ESA letter fast and hassle-free!
Response from Support PetsJun 30, 2025
Thank you so much for your thoughtful review! We're happy to hear that the process was smooth and timely for your rental situation. It’s great to know our team could make things stress-free and straightforward. We truly appreciate your recommendation!
Delta C.
The ease and Q&A made the process understandable and easy.
Response from Support PetsJun 30, 2025
Thanks for sharing! We're happy our Q&A made everything more understandable and smooth. Count on us
Maud I.
Very quick and prompt with delivery!
Response from Support PetsJun 30, 2025
Thanks for your review! It is our pleasure to assist! Enjoy every second with your ESA Thanks for trusting and choosing us
Sandra
Fast and easy.0621
Response from Support PetsJun 30, 2025
Hi there! Thanks for your support So glad to hear the process was clear and easy — that’s exactly what we aim for!
Michelle S.
My documents were sent less than 24 hours of renewing my baby Oreo.
Response from Support PetsJun 23, 2025
Thank you for your feedback! We’re glad your documents were delivered promptly and efficientl Enjoy every minute with Oreo Thanks for trusting and choosing us
