Support PetsReviews of supportpets.com

4.52,231 reviews
Mental Health
78 SW 7th St, Miami, Florida

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Support Pets

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About Support Pets

We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.

Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: supportpets.com
Website: supportpets.com
Category: Mental Health
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Support Pets reviews

2,231 approved reviews, newest moderated first

kellie
Jul 1, 2022
The site is easy to use and you get…
The site is easy to use and you get your documents very quickly.
Response from Support PetsJul 6, 2022
That's what we aim for, fast and reliable services. Thanks, Kellie!
Anita T.
Jul 1, 2022
It was easy and quite private
It was easy and quite private. Felt I could answer the question with no judgements.
Response from Support PetsJul 6, 2022
Thank you for choosing Support Pets, Anita. We're glad that you found our service easy to use and that you felt comfortable answering our questions. Your feedback is valuable to us and we appreciate your taking the time to leave a review.
Krissy Petrarca C.
Jul 1, 2022
I got my electronic documents pretty…
I got my electronic documents pretty fast and the process to register was very easy. Just still waiting on my dog's vest and paper documents.
Response from Support PetsJul 6, 2022
Fantastic! Thanks for the review, Krissy!
Susan C.
Jul 1, 2022
New ESA owner
I received my ESA documents in prompt time. I was excited to get the harness for when Gabby is a little bigger. She is currently 3 months old but I want to take her to restaurants and stores now to get her accustomed to being in those type of places. Our beach does not permit dogs without ESA/Service permits, so I am looking forward to having her able to accompany us there as well.
Response from Support PetsJul 6, 2022
Thank you for choosing to work with Support Pets, Susan. I'm glad to hear that we were able to process your application and send your ESA documents in a timely manner. I also appreciate your excitement for the harness--I'm sure it will come in handy once Gabby is a little bigger! We're happy to be able to provide assistance and support for both you and your pup, and we hope that you'll continue to use our services as needed. Thank you again for choosing Support Pets and have a great day.
Grace
Jul 1, 2022
This was awesome easy and fast
This was awesome easy and fast. I am so happy my daughter found this for me and my husband. We couldn’t be more happier to feel a relief to know we can take are lady anywhere we go. Now we can have a life out of our home. Get to to out in the world now. Don’t have to stay home anymore. Sunshine here we come. 😘
Response from Support PetsJul 6, 2022
Thank you for your kind words, Grace! We're so happy to have been able to help you and your husband get out and enjoy life with your support pet. We hope you have many wonderful adventures together!
Kim V.
Jul 1, 2022
Very easy and enjoyable
Very easy and enjoyable! I have a question though. Is there anything that allows an ESA to accompany me to work?
Response from Support PetsJul 6, 2022
Hey Kim! Thanks for your review! Unfortunately, we cannot assist with documents for your employer. ESA approvals only cover you by federal law for housing. However, other places, such as stores, restaurants, hotels, etc., are usually very accommodating when you provide proof your pet is an official ESA. The key is that your pet is well-behaved. Let us know if we can further assist you. We are always happy to help!
Bryan W.
Jul 1, 2022
Thanks for improving my life
ESA was very helpful and an easy process to navigate. Thank you for helping make my life better.
Response from Support PetsJul 6, 2022
Thank you for choosing Support Pets, Bryan! We're glad to have been of assistance and that the process was easy for you. Thank you for your kind words and we hope to continue helping make your life better.
Bridget S.
Jul 1, 2022
Very easy and I now have security with…
Very easy and I now have security with my family member aka pet
Response from Support PetsJul 6, 2022
Thank you for your kind words, Bridget. We're glad to have been able to help you out during a difficult time and that you found our process easy to use. We hope you don't need our services again anytime soon but know that we're always here if you do.

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