Support PetsWe are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Neeley A.
This was such and easy process and received the documents so fast
Response from Support PetsJul 6, 2022
We're glad to have been of help and that the process was smooth for you. Thank you for choosing Support Pets, Neeley!
Michael D.
I received my letters in a timely fashion and am happy I have Support Pets and the Dr. to stand behind it.
Response from Support PetsJul 6, 2022
Thank you for your kind words, Micheal. I'm glad to hear that you received your letters in a timely fashion and that you're happy with Support Pets. We appreciate your business and are happy to have the Dr. stand behind our product. Thank you for choosing us,
Ty S.
Got our dog rated as an emotional support animal quickly and for a great price. Survey to evaluate the situation was concise and easy to complete.
Response from Support PetsJul 6, 2022
Thanks for the review, Ty! We appreciate the feedback!
Absolute_ L.
The best they make it so simple!
Response from Support PetsJul 6, 2022
That's what we aim for! Thanks for the review.
Simone J.
You guys was very helpful I receive my ESA very fast. The person on the phone was very polite and very helpful, I will recommend you guys to everyone thank you so much.🌸
Response from Support PetsJul 6, 2022
Thank you for your kind words, Simone. We're glad to hear that we were able to help you get your ESA as quickly as possible and that our representative was polite and helpful. We hope you'll recommend us to others in the future!
Althea
I’ve received 2 documents from your company for ESA. I’ve taken her into CVS and they welcomed her there.
Response from Support PetsJul 6, 2022
That's great to hear, Althea! Wishing you and your ESA all the best adventures!
Jennifer S.
Kept receiving emails saying my forms were ready. When I logged on they always said they were either not ready or not yet approved. Had to make complaint to receive. Did not receive in the timeframe promised, did not receive in time for my flight so I had to cancel my trip.
Response from Support PetsJul 6, 2022
Hi Jennifer, Thank you for your review of our Support Pets product. I am sorry to hear that you had some trouble with the forms not being ready or approved when you tried to access them. I can assure you that we are working hard to make sure all of our customers have a positive experience with our product. I would like to offer my sincerest apologies for the inconvenience you experienced and for the fact that you were not able to travel because of it. If there is anything else I can do to help make up for the issues you encountered, please don't hesitate to let me know.
Analisa E.
Quick and easy order/delivery process.
Response from Support PetsJul 6, 2022
We're happy to hear it, Analisa! Thanks for the review!
