Support PetsWe are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Alex H.
Very fast and easy! Although there are alot of upsells
Response from Support PetsApr 13, 2026
Thank you for your feedback! We’re glad to hear the process was fast and easy for you. We understand your point—those additional offers are completely optional, and are there to give flexibility so you can choose only what you need. We appreciate your input and will keep working to improve the experience.
Lex
Everything was seamless, easy and the live chat was quick and efficient. Thanks for what you do!
Response from Support PetsApr 13, 2026
Thank you for your kind words! We’re glad everything felt smooth and that our live chat team could assist you quickly. We appreciate your feedback and support
Turhan M.
Quick and easy with no hassle
Response from Support PetsApr 11, 2026
It is a pleasure to assist in a easy, fast and safe way, Turhan! Enjoy every second with your ESA Thanks for trusting and choosing us
Ani J.
Increíble 😊
Response from Support PetsApr 11, 2026
¡Muchas gracias por tu comentario! Nos alegra saber que estás contenta con nuestros servicios para ti y tu ESA. Si alguna vez necesitas ayuda, estaremos encantados de asistirte.
NOT ESA LEGIT NO DR M.
Company is a scam. ESA paper work is free from your doctor while Support Pets charge and have you do an online question/form with NEVER TALKING TO A DR!!! Emotional Support Animals (ESAs) are regulated by the government, and require a consultation—either in-person, over the phone, or via video—with a licensed mental health professional (LMHP) or healthcare provider while SUPPORT PETS DOESNT OFFER ANY OF THAT!!! I did chat support they said landlords can have different standards for ESA requirements, they dont do 1 on 1 and i did a form to see and they approved me for a letter without ever talking to a dr which is illegal and my letter from support pets can 100% rejected if verified because they are a scam company and i have all the screen shots from their chat and the rejection. Since they wanna respond and say its legal for an online assessment using their own words a simple google search shows its illegal. "No, a simple online assessment/questionnaire alone is not a legally valid ESA approval. A legally recognized Emotional Support Animal (ESA) letter requires a real evaluation by a licensed mental health professional (LMHP). While you can use online, remote services to connect with a professional, a mere "assessment" without a personalized consultation (verbal or video call) is a scam."...Support pets is a scam company and anyone who googles the legality of their business can see for themselves that its all illegal and a scam. Yall scammed the wrong person who knows the laws now from researching and calling on laws to verify. They also said i live call or meeting isnt always needed it a 10 second "do I need to verbally meet with mr for a legally valid esa pet letter" and it'll tell you yes. This company is clearly a scam ran about idiots. Also they say landlords can have their own esa standards...ESA animals are regulated by the government not per landlords under FHA and ADA.....they know literally nothing about what they speak.
Response from Support PetsApr 13, 2026
Thank you for your feedback. We take claims like this very seriously. However, after a thorough review, we were unable to locate any account, order, or communication associated with the email or information provided. This means we cannot verify that you have used our service. We would also like to clarify an important point regarding ESA documentation. Emotional Support Animal evaluations can and is legally conducted through online assessments by licensed healthcare professionals. A live phone or video call is not required in every case, as long as the evaluation meets applicable guidelines and is performed by a qualified provider. This is a widely accepted and legitimate process used across the industry and that's exactly what we do. Our service connects individuals with licensed professionals who review each case through a structured assessment before any documentation is issued. This process has helped thousands of individuals nationwide, which is reflected in the consistent positive feedback across multiple platforms. We understand that some housing providers may apply their own verification steps or additional requirements, which can sometimes lead to confusion, but this does not invalidate the legitimacy of properly issued ESA documentation. If you believe there has been a misunderstanding or if your order was placed under a different email, we encourage you to contact our support team so we can review your case and assist you directly. Count on us
Misty W.
Very easy and fast. Thank you
Response from Support PetsApr 10, 2026
That's our goal! A fast, easy and safe service to assist those in need. Thank you so much for your review and support
Beautiful
Great communication was very helpful I'm glad they help me with my situation cuz I love my furry friend
Response from Support PetsApr 10, 2026
Thank you so much for your review and support! It is a pleasure to serve and to be part of your journey. Count on us!
Kim R H.
Clear explanations in the paperwork and ease of access.
Response from Support PetsApr 8, 2026
Thank you so much for your review, Kim! We are glad that our services were hassle-free and clear. Thanks for trusting and choosing us
