We offer products that you might like and use, such as homes, clothing, accessories, etc., all of which will appear in our stores!
Suibstantial (suibstantial.com) has 208 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing208 approved reviews, newest moderated first
Kona
Bought a American flag hat and shirt a few weeks before the 4th of July. Arrived well after the 4th. I should have done my homework this is not an American company it's possibly China selling American flag items. Anyway the hat is very small not made for a adult male. Shirt is crap and forget about returns. This was my mistake, save yourself do not order!
Ron H.
Face book ad said get by the July 4th holiday so I ordered on 6/14... well, I just got it on 7/13. One month to receive the shirts. HORRIBLE service! Never will I order here again. Liars and underperformers need to go away. I didn't have my shirts for my July 4th event.
Wayne B.
Worthless Chinese company. Do not buy from them. Order was "split", which was a lie. After I called them out. They had the shorts shipped to me. I went by their size chart and the shorts were way to small. Website says easy returns yet when I tried to return or exchange them they wanted a picture of the product, bar code and shipping label. Their response was that they sent the size I ordered and I should just give them to someone else and buy more. How is that a return. Zero customer service skills and a foreign company that doesn't need to be allowed to sell here. Don't waste your money with them, buy from a company that appreciates your business!!!
Drob2121
Cheaply made clothing. It’s too expensive to pay to return and they offer you a $2 compensation on a $45 shirt.
Paul R.
Ordered two pair of shorts because the ad that I read said they were made in Alabama and shipped within 24 hours or something like that. I bought two pair of shorts for a vacation that I was going on a month later the short showed up I was already on the trip. I’ve been trying to send them back for quite some time with no response from the company buyer be aware I would not purchase again
Eric M.
It’s a Scam! Ordered a pair of shorts and never received. Customer service only via email chat. Just told me to keep waiting for the item and refused to refund my money!
JOHNat561
This company is a Chinese firm. The shipping supposedly is from Husdow Technology Company from Europe. The shipping took over a month and the shirts are poor quality fabric that is uncomfortable to wear. The size lists as XL but is too small. Their customer service is a joke to deal with telling me to keep the shirts and they’ll give me $7 back on $52 spent? The shipping label however says NY. Do not buy anything they sell. All is absolute garbage
randy H.
As claims product is made in Kentucky USA and ships within 25 hours. Product is NOT made in USA. The two shirts I received do not have a country of origin or material makeup. My order shipped from the Country of Paraguay. I attempted to cancel within minutes of placing the order. The order confirmation was from China. The sizes are also wrong. The (2) xl shirts are large short at best. Pathetically Facebook sees no issue with this advertisement. PayPal is also dragging their feet. Note to self-don’t buy from Facebook advertisers
