SuibstantialReviews of suibstantial.com

Advertised sale for buying second shirt, that discount would be applied at checkout. No such discount was applied. Items shipped from Italy. One took a month to arrive, the other six weeks. Medium size fit like large. Company refused returns.

I ordered 1 shirt and 2 sweatshirts. All came in big but 1 of the sweatshirts was supposed to be a women's medium. It was absolutely huge. I am pretty sure it was a man's medium or large. I simply wanted to exchange it. They told me I ordered a medium and a medium was sent, and they wouldn't exchange/return it. They said I could give it to a friend. You can't talk to a person it is all AI generated. Poor customer service.

I bought two shirts and a pair of leggings, I am very disappointed with all three items. The leggings are made of polyester, I ordered medium, they are more like an extra large. As for the two medium shirts, they are not true size and although they are similar to the picture of what they have on their website they are not the same. If ordering from shipping times is long, one item was shipped from France and the other two were shipped from Finland..Very disappointed with my purchase and will not be ordering from this company again.

So I saw an add for some amazing looking pullovers. Loved the design and styling. Decided to read some reviews before ordering...... Suggest anyone who is curious to read them too. Im not buying. The bad reviews have made me feel very hesitant to deal with this company (whoever they are).

Ordered a week or so ago. Website said made in USA, I believe Kentucky, but just got a shipping update that it is in Austria. Seems sketchy. We'll see if the product ever shows up. Update: My order finally arrived. The t-shirt was garbage, and I threw it away. The hats seem okay. I would never order from them again.

False advertising! Website stated shirts were in USA Warehouse with 24-hour shipping. I paid extra for expedited shipping so I would have them before vacation. It's been over 3 weeks and have not received my items. The tracking shows it's in Portugal.

I ordered a shirt but I then looked at reviews and canceled order within an hour. They said I couldn’t cancel as it had already shipped. BS. I then told them I didn’t want it wouldn’t accept delivery and wouldn’t pay for it. I have disputed with my credit card company and it is pending. I kept getting tracking updates and it was in Spain for 3 weeks. That was the last update. No delivery date or shipping method. All of a sudden it was on My mailbox so I didn’t have a chance to refuse delivery and no way to return. Shirt was crappy fabric and I won’t wear it. Also advertised as Made in The USA. Not the cause. Fraudulent advertising. Steer clear.

Order 1 polo shirt @25.99. -12% offer , a charge of $8.19 for sales tax, contacted them and refund through pay pal was given . Their website says made in Kentucky USA , but messages on status says item is taking a tour of Italy lol . No updates in two days , click on tracking number fed ex says no record , it’s been 6 days at this point 🤔