SuibstantialReviews of suibstantial.com

Products not as shown on site. Poor quality, one shirt was stitched inside out so excess material on the outside where sleeves attach. Took 5 weeks to arrive from Italy - not made in USA, just passes through a Chinese company in Chicago. Contacted customer support with photos, they denied there was a problem although clearly shown in photos. They offered me $7 goodwill!! All these positive reviews are AI generated, you can tell by the english!

They are not American made as advertised. The return label is Shipping Center 18-26 41st street. Astoria NY 11105. Only imported goods come into these Shipping centers. The Tage doesn't sat where its made or what it's made of it just says the size of the shirt and that is very shady. Plus I was supposed to get it fir 27.99 plus tax and it turned into 32.99. I messaged them about ut and got no response. Terrible customer service and lies it's not American made shirt. Now the shirt quality is decent buy I have no idea the material it's made if. Sketchy shady company not American made buyers beware. Plus they charge you more thsn they say.

Horrible quality!!! Please don’t spend your money here! Raw edge on the shorts I purchased and the material is soooo thin.

We purchased shirts, shorts and hats from Suibstantial clothing. Some of The clothing we recieved looked nothing like the pictures on the website. We notified the company of our problems and they offered us a 4$ USD refund. The clothes are shipped from the UK and any returns are cost prohibitive. I would not recommend purchasing from this company.

Update: it’s been over a month and still not received… All these bogus reviews are AI generated. Ordered 3 weeks before 4th of July and still says on truck in Ireland???? I’m in USA and said they were made in USA??? Will be reporting fraud to AMEX. Here’s the last email I got: We checked that your package logistics status has been updated. Now the package logistics status is: transit. “ Detail status of the logistics:Listowel,V31 X067,Ireland,The shipment is in transit in Ireland.”

You can tell these positive reviews are fake. The Chinese are hiring people to write reviews using perfect sentence structure. We don't talk like that online. The negative reviews are at the bottom. I too ordered mine about 3 weeks ago for 4th of July.. still nothing but an updated shipping status of.. they are being inspected at Denmark customs. What a effing joke! The ad said made and shipped from Kentucky. I feel like a dumbass. Never ordering off my Facebook feed again.

I ordered the distressed we the people shorts, they fit fine, it took a month to get, and they look brand new not distressed like the picture at all. Terrible

The company is Chinese and not from KY. My parcel has apparently been stuck in Ireland for over a week. Misleading