straightaheadbeauty.comReviews of straightaheadbeauty.com

I had an amazing experience with Nikol from Straight Ahead Beauty! I purchased her hair straightener along with the shampoo and conditioner set, and I am beyond impressed with the results. The straightener works incredibly well—my hair was smooth, sleek, and shiny, and it held up beautifully. What really stood out to me, though, was Nikol’s customer service and expertise. I was able to come back to her booth the very next day, and she took the time to personally demonstrate how to curl my hair using the straightener. She was patient, knowledgeable, and genuinely cared that I felt confident using the product. The shampoo and conditioner have also been fantastic and pair perfectly with the straightener for healthy, great-looking hair. I highly recommend Nikol and Straight Ahead Beauty to anyone looking for high-quality hair tools and products with outstanding personal service!

I have been trying to get my replacement straightener for over a week now. I paid the $25 fee and now no one will answer the phones or respond to my emails. The customer service is horrible. I paid good money and even bought 2 of them and now that the replacement fee is paid no response. Can someone please contact me as soon as possible.

I, too, was approached at a kiosk in a mall. Of course, as with any high pressure approach which I did encounter I believe you leave there (after making a purchase) and wonder if you got duped! I can only say that the young lady who demonstrated the curling iron was a skilled salesperson and I am not as skilled as she when utilizing the iron I purchased from her. In addition I purchased the shampoo/conditioner as well as their hair serum. I do like the iron! I also REALLY LIKE the shampoo and conditioner. I am a 66 year old female - who likes to wear my hair long - little longer than shoulder length. Ever 6 to 7 weeks I go to an Ulta Salon and get my roots professionally colored. So now you know I have salon colored 100% gray hair. I can truly say that I have never used a shampoo or conditioner that did not make my gray hair look frizzy right after washing until using this shampoo and conditioner! I noticed the effect the first time I used these two products - THEY ARE AMAZING! Even to just let my hair air dry my hair is different. Certainly my stylist achieves a smooth look for my hair but she adds several styling agents in order to do so. I would encourage anyone who understands what I am saying about shampoos on the market (and I use quality brand name shampoos/conditioners) to give their shampoo and conditioner a try. My hair now reminds me of when I was younger. It actually looks healthy right after washing it! And, as far as the curling iron - so far I like that as well! My only reason for the 4 stars rather than 5 stars really has to do with the high pressure salesperson I encountered at the kiosk. Which, in a way, sounds like this may be one method of purchasing their products so I probably should have given them a 5!

Buyer Beware! A lady at a mall kiosk demonstrated an infrared flat iron that worked great on my hair, but it was too expensive. She lowered the price, even offering two payments, then came back with a final offer of $100. I bought it, assuming it was the same model she used. Later, I discovered she’d sold me a basic ceramic flat iron instead. I was out of town and didn’t notice until 16 days later. Total flim-flam. Shameful!

I was pleasantly surprised by how well this product worked. My daughter’s hair turned out beautiful when we used it. The only downside for me is the price, which feels a bit high. For the best results, I recommend working with small sections of hair. Overall, it does a great job.

I did not receive the product I wanted. It was put in a bag and didn’t realize it was the wrong item. It fried my hair and turned it orange. My beautician and her girls were horrified at how my hair looked.

I bought a straightener and as they claim life time warranty I do have to pay a shipping fee of like 30 dollars. So I did because my straightener didn’t seem to be doing the best. When I received my straightener I tried a few weeks after receiving and it was worse than my first one. I’ve been reaching out for 4 months now to fix what they gave me as a warranty item. No one picks up and no one answers my emails. Steer away because they are a scam!

There is no way this company is legit. I have been trying to get a hold of customer service by phone and email and nothing!!!