straightaheadbeauty.comReviews of straightaheadbeauty.com

This all took place at Stonebriar Mall in Frisco, TX. I work in the mall and I always go shopping or window shopping inside and know not to stop at any stall because of the scams they promote, Straight Ahead Beauty inside of Stonevriar mall is no different. As someone who takes marketing classes for mechanical engineering, in no way should you be approaching customers in money predatory ways. I was reeled in and so were a few other teens which tried to leave but to no avail and caved into buying the product so bless them. This lady pulls me in and sits me down giving me guilt on the get go by hitting me with complements so I don't leave and tries to sell the product for a cheap price by saying this is only for you (which is obviously a lie seeing all the other people be given cheap prices for the same bundle I was given in this comment stream). she even makes me text my mom and boyfriend and makes me prove it to her. As an excuse to get away I told her my boyfriend would buy it for me and I moved into a shop across where I hid because she kept trying to aggressively sell the product. GIRLS WITH COLORED HAIR I am scene/emo and I of course have brightly colored blue hair. In the moment it didn't look like the steam the product uses stripped my hair of any color but when I got back to my boyfriends place the damage was done. It stripped my hair of its color and still left it of its same grainy texture because of how I bleached my hair. Shame on the stall employees this company hires and shame on this product for promoting stuff that isn't even true. STALLS IN MALLS WILL FOREVER AND ALWAYS BE SCAMS AND I WANT YOU ALL TO SEE AND LISTEN TO THIS BECAUSE IM TIRED OF WATCHING PEOPLE GET SCAMMED. Plus it's my graduation day so thank you for ruining part of my hair and creating such a wonderful (not) experience for me.

Hey my name is Lee I bought this product 2 years ago and I really really like them my hair was damaged and broke, and this treatment of straight ahead save my hair and my life Now my hair is really healthy. You have the best straightener and treatment ever.I come all the way from Hendersonville every time to buy another product of this company thank you Jennifer you are the best.

Had a great experience at the oprymills mall in Nashville Tennessee! I was coming down for the holidays and went to this mall for this first time, and this young lady named Jade stopped me offering a hair sample. At first I didn’t want to stop but she was persistent which worked out great for me🤣 she showed me a bunch of hair products which I loved and some I’ve bought. Didn’t have the budget for everything she demonstrated lol, I do love my new hair tools and treatments tho and will fs be back for more! Go see my friend Jade she’s awesome

I had a deeply upsetting experience at the Straight Ahead Beauty store in Opry Mills Mall. While speaking with the store manager about a hair straightener, I mentioned that although it seemed like a good product, I already owned a quality straightener and didn’t need another. I also explained that I’m visiting from Australia and couldn’t take anything extra home due to limited luggage space. Despite this, the manager insisted I return my current straightener (a GHD) and proceeded to offer their product, originally priced at $370 USD, for $89 USD. When I declined again, she laughed at me, clapped in my face, and dismissed me in a humiliating manner. Her behavior was incredibly disrespectful and unprofessional, and I left the store in tears. This experience left a very negative impression of the store and the brand. No customer should ever be treated this way, especially after politely declining a sale. For this reason, I would never purchase this product.

Flat iron is the absolute worst. Won't even straighten hair. Total scam!!! Don't waste your money. Learned my lesson.

Unfortunately I let this lady in the mall use this straightener on my wig that I told them was fake before proceeding anything. She told me it was fine it was “no heat” my wig would be fine she could make it look better. Yeah she burned my wig off. And the owner won’t replace my wig wants to send me a product that burned my wig. I am bald no hair I used my only wig for self esteem it was an expensive wig. Completely heart broken over my wig.

This is a total scam!!! I was on vacation the lady used a completely different hair tool than what they actually sell. Than they gave me wrong product than what receipt says. Company doesn't do refunds or fix the problem. Their products are awful and don't work. Don't waste your money or time.

Do not buy this product! I was on my way out of a mall and I was with four 13-year-olds. Two of them are my identical twins and they got sucked into sitting down and of course whatever the person did made their hair look great. He had my other twin sit down, made her hair look great and told her that just for her he was going to take $100 off of what was initially $330. and he told me that I could return the product if I was not satisfied. So, not only did he say he was taking $100 off, which he lied about, he also lied about the ability to return it. Now mind you again I am with for young teenagers and trying to get out of the mall to get home on a Sunday. So I'm trusting everything this person is saying and when he charged my credit card, I realized he did not take $100 off. And then he lied and said no I'm gonig to give you $100 worth of Extra products. Which included some serum and some combs. There were five of us there who heard him say he was going to take $100 off the original price. and at that point he already charged my card and I didn't even want to stop there in the first place, but he reeled my kids in. I wanted to do a little bit more research about the product before opening it. Because again I was told I could return it. I happened to go to my hairstylist shortly after purchasing this product. She was very concerned that I paid way too much that I shouldn't pay that much money for a straight iron. That is when I started to look up the product and see all of these terrible reviews. I found the receipt, put it in the bag with everything and realize somewhere in the middle of the receipt, it says no refunds. I never would have purchased it in the first place if I knew that was the case. I'm finding that people are saying they were folded into buying this product and what they used initially on their hair was not what they bought. And I'm saying prices that are all over the place. In some areas barely charged someone $80. Mine was $330. and burnt buying was not the same product that they used in what typically seems to be a kiosk in a mall. So I was absolutely lied to. I will not open this product and I will go back to the mall and demand a refund. Nothing has been touched and if I am not issued a refund, then I have enough people who are influencers on social media, who will not only name the product but name the exact mall where I got this product from and I will stand there for as long as I need to and tell people not to listen to whoever's trying to deceive someone into buying the straightener. He completely took advantage of the fact that I had several kids with me, pulled them over and I could've probably controlled that part better, but the lying and this is happens right before the mall closes, it's just not good business to do something like that. And I am really upset. So absolutely do not go near this brand! I am not finished with the situation. I am so happy I never opened it. And I will get a refund one way or another. and if was they're selling, it was truly the same thing as what they're using in the malls then I will be more than happy, if I can't get a refund, to trade the brand new straightener in the box for the one they are using at the mall to reel you in.