StopandshopReviews of stopandshop.com

Koninklijke Ahold Delhaize N.V., commonly known as Ahold Delhaize, is a Dutch-Belgian multinational retail and wholesale holding company. Do you really want a foreign country running you food supply. In 2025, investigations are ongoing into the store's pricing practices why in the world would you make customers scan at entry of store for sale prices. Oh that is so you can make customers not get sale price. great policy this is why stores are closing and amazon is killing you. People are waking up to your tactics. sitejabber_com_reviews _stopandshopdotcom They are still into this too see below boycott stopandshop_pages_diversity

I bought an Italian style sandwich for $7.99 and the bread was real hard,lettuce limp,meat on the turn,it looked like it had been out for 14 days.i bought a salmonella sandwich not what i really wanted

In-store Stop & Shop is great, but their delivery service is nothing but a bait-and-switch scam. They wait until 2-3 hours after you can no longer cancel your order to tell you what they'll actually deliver and what's conveniently out-of-stock. But they still charge additional delivery fees based on what you ordered, not what they actually delivered. Today I ordered $150 worth of groceries, and agreed to pay an additional $30 in delivery fees and a tip for the driver. Three hours after my order was "finalized" they informed me that they were only delivering $17 worth of groceries. But they still charged the full $30 in additional fees. Last week I ordered chicken legs that were on sale, and a couple of bottles of soda. Hours after my order cut-off, they emailed to say that the sale items were out of stock. They delivered the soda, but still charged the full delivery fees and driver tip as if they had delivered fifty pounds of chicken. Well, they got me for the last time. Their prices are great, better than the warehouse club for some items, but that only matters if you can actually get the items you order. Their order policies amount to nothing but a bait-and-switch scam, and I'm dome being scammed.

S&S, Winchester, MA. Went to the store on 7/27/25 around 6pm. Tried to get an order at the clod cuts counter. There was a kid in front of me who wanted some kind of cheap ham. The sales person barked at him that he can get it in the pre-cut cold cuts fridge and rudely directed him there. The kid then ordered 1/4 lbs cheap cheese. The sales person cut almost 1/2 lbs. Sales person barked "is this good?" and the kid, probably embarrassed, sad yes. Then the sales person told me that there was apparently another customer before me who was standing 30 feet from me at the seafood counter. The sales person was extremely rude to that customer (an elderly man just wanting to get a simple order). At that point I had it and left. Tried to go to the customer service counter to complain, bu there was no one there. I remember times when going to Stop & Shop used to be a pleasurable experience. Not any more. Not sure what exactly happened, but I'll try to skip S&S as much as I can until something is done to improve customer experience

Worst experiencd of returning 38586 order to you. You guys dont respond and as well your contact info is fake

I am generally OK with S&S as they are the closest grocery store to my home. But I want them to know that I don't buy their cooked whole chickens anymore because they are too small and not worth the price. And, while at it, their plastic containers that hold the olives and cheeses (PLU 727) are too thin so you can't even close them. So I won't buy that anymore either. I hope the execs read these reviews or at least get the info for feedback. Please go back to the old, larger chickens and please provide more robust olive/cheese containers and I will buy them again. Thanks.

Horrible experience. For the second time in a row, they simply failed to prepare our online order. No explanation no apology. The manager is sleepy and the person who spoke to me about our order wore PJ bottoms and was the opposite of friendly. Only competent people were the guy in deli and the kid at self checkout who seemed to at least kinda get how pathetic this place is.

Worst shop online service. first they didn't have everything I wanted. But if I were to go myself I wouldn't have any trouble finding what I ordered. Then I was charged $60 more than the actual price. When I called customer service they gave some bull crap excuse that this is a normal procedure for them. So I asked how long do I have to wait until I get va k to my checking account. I was told now I have to wait 7 to 10 business sheesh last time I ordered on line.