StepprsReviews of stepprs.com

Response from StepprsSep 5, 2025

Hi Lloyd, Thanks for sharing your feedback. We’re sorry to hear the insoles didn’t provide enough support in the ball of your foot, especially given the hard work you do every day. Stepprs are designed with cushioning and acupressure support to help with plantar fasciitis, heel pain, and long hours on your feet, but we understand they may not meet every support need — particularly for heavy labor. We stand by our 90-day money-back guarantee and will be happy to assist with a refund. Please reach out to us at [email protected] with your order details, and our team will take care of it for you. – The Stepprs Team

Response from StepprsSep 5, 2025

Hi Lorraine, Thanks for sharing your experience. We’re glad to hear the added thickness has improved comfort, but we’re sorry it made some of your shoes feel too tight and that you haven’t seen an improvement in your condition. Stepprs are designed with cushioning and acupressure support to help with plantar fasciitis, heel pain, and long hours on your feet, but we understand results can vary and fit can be tricky depending on shoe style. We stand by our 90-day money-back guarantee and would be happy to assist with a return if you feel they didn’t meet expectations. Please email us at [email protected] with your order details, and our team will take care of it for you. – The Stepprs Team

Response from StepprsSep 3, 2025

Hi Tammie, Thanks for your feedback. We’re really sorry to hear the insoles didn’t live up to your expectations and that they caused discomfort instead of relief. We also want to reassure you that returning them doesn’t have to be a hassle, we offer a 90-day money-back guarantee and our team is here to make the process simple. Please email us at [email protected] with your order details, and we’ll be happy to arrange a refund for you. – The Stepprs Team

Response from StepprsSep 3, 2025

Hi William, Thanks for sharing your experience. We’re glad to hear the insoles have helped you a little, but we’re sorry they weren’t as thick as you were hoping. Stepprs are designed to balance comfort with fit across a wide range of shoes, though we understand everyone’s preferences are different. If you feel they didn’t fully meet your expectations, we stand by our 90-day money-back guarantee and will be happy to assist. Please email us at [email protected] with your order details, and our team will take care of it for you. – The Stepprs Team