StepprsReviews of stepprs.com

Response from StepprsSep 3, 2025

Hi there, Thanks for sharing your feedback. We’re sorry to hear the raised acupressure bumps weren’t comfortable for you and that the insoles didn’t feel much different from other brands. Stepprs are designed with those nodes intentionally to stimulate pressure points and help with plantar fasciitis, heel pain, and long hours on your feet, though we understand they’re not the right fit for everyone. We stand by our 90-day money-back guarantee and would be happy to assist with a return. Please reach out to us at [email protected] with your order details and our team will take care of it for you. – The Stepprs Team

Response from StepprsSep 3, 2025

Hi there, Thanks for your feedback. We’re sorry to hear the shipping time took longer than expected and that you felt misled about where the order was shipped from. We’ll review how we communicate shipping details to make them clearer for customers going forward. We’re also sorry the insoles didn’t feel different from other products you’ve tried. We stand by our 90-day money-back guarantee and will be happy to assist with a refund if you’d like. Please email us at [email protected] with your order details and our team will take care of it for you. – The Stepprs Team

Response from StepprsSep 3, 2025

Hi Flor Maria, Thanks for sharing your feedback. We’re sorry to hear the insoles didn’t provide the cushioning or pain relief you were hoping for. Stepprs are designed with acupressure support and cushioning to help with plantar fasciitis, heel pain, and long hours on your feet, but we understand they don’t work the same for everyone. We stand by our 90-day money-back guarantee and will be happy to assist with a refund. Please email us at [email protected] with your order details, and our team will take care of it for you. – The Stepprs Team

Response from StepprsSep 3, 2025

Hi Cas, Bedankt voor je feedback. Jammer om te horen dat de Stepprs niet prettig aanvoelen op je voeten. Onze inlegzolen zijn ontwikkeld met speciale demping en acupressuur-ondersteuning om te helpen bij hielpijn, fasciitis plantaris en lange dagen staan, maar we begrijpen dat ze niet voor iedereen hetzelfde effect hebben. We bieden een 90-dagen-geld-terug-garantie en helpen je graag verder met een retour of terugbetaling. Stuur ons een e-mail met je bestelgegevens naar [email protected] en ons team zorgt ervoor dat dit geregeld wordt. – Het Stepprs Team

Response from StepprsSep 3, 2025

Hi Steve, Thanks for sharing your experience and for giving Stepprs a try. We’re glad to hear they feel more comfortable than your standard insoles, but we’re sorry you haven’t yet experienced the pain relief from plantar fasciitis that many customers report. Plantar fasciitis can be stubborn, and sometimes it may take a little longer for the benefits to show depending on daily activity and footwear. We stand by our 90-day money-back guarantee, so if you don’t notice improvement, we’ll be happy to assist with a refund. Please email us at [email protected] with your order details, and our team will take care of it for you. – The Stepprs Team

Response from StepprsSep 3, 2025

Hi Julio, Thanks for sharing your feedback. We’re sorry to hear you feel disappointed with your Stepprs and that they didn’t live up to your expectations. Our insoles are designed with unique cushioning and acupressure technology to support people dealing with plantar fasciitis, heel pain, and long hours on their feet, but we understand they don’t work the same for everyone. We stand by our 90-day money-back guarantee and will be happy to assist with a refund if you feel the product wasn’t right for you. Please reach out to us at [email protected] with your order details and our team will take care of it. – The Stepprs Team

Response from StepprsSep 3, 2025

Hi Devika, Thanks for your feedback. We’re very sorry to hear about your experience. Just to reassure you, Stepprs does offer a 90-day money-back guarantee, so if you’re not satisfied with the product, you are absolutely eligible for a refund. Please email us at [email protected] with your order details and our team will be happy to assist you right away. – The Stepprs Team