StepprsReviews of stepprs.com

Response from StepprsOct 11, 2025

Hey Champak, I’m really sorry to hear that the insoles made your foot sore, that’s not the experience we want for you. Please email us at [email protected] with the subject line “Trustpilot – Champak”, and our team will personally help you out, whether that’s a refund or finding a better fit for your comfort. Thank you for giving Stepprs a try and sharing your feedback. – The Stepprs Team

Response from StepprsOct 11, 2025

Hey Newk, I’m really sorry for all the frustration you’ve had, you’re absolutely right, it shouldn’t be this hard to receive a simple order. I completely understand how disappointing this experience has been, especially after reaching out multiple times without clear updates. Please email us again at [email protected] with the subject line “Trustpilot – Newk”, and I’ll personally make sure this is prioritised so your order is either sent out immediately or refunded in full. Thank you for your patience, we’ll make this right. – The Stepprs Team

Response from StepprsOct 11, 2025

Hey Scott, I’m really sorry to hear that the orange covering is already coming loose, that’s not the quality we want for our products. Please email us at [email protected] with the subject line “Trustpilot – Scott”, and we’ll personally help you out with a replacement or refund right away. Thank you for letting us know, we’ll make sure this is sorted for you. – The Stepprs Team

Response from StepprsOct 11, 2025

Hey Tanjala, I’m really sorry to hear that you haven’t received your order, I completely understand how frustrating and disappointing that must feel. That’s absolutely not the experience we want for our customers. Please email us at [email protected] with the subject line “Trustpilot – Tanjala”, and we’ll personally review your order to make sure you either receive your insoles or get a full refund right away. Thank you for your patience, we’ll make this right. – The Stepprs Team