StepprsReviews of stepprs.com

Response from StepprsOct 4, 2026

Hi Reanna, We’re so happy to hear your Stepprs have been making your long days on your feet more comfortable! It’s great that you’re enjoying the added support with flat feet as well, and even better that they arrived quickly. Sounds like your other shoes are getting their own pairs soon! Thanks for choosing Stepprs, Reanna. We’re glad our insoles are giving your feet the comfort and support they need wherever your day takes you. -Emily

Response from StepprsOct 2, 2026

Hi Miguel, I'm sorry to hear the insoles became flat after only two weeks and aren't feeling as comfortable as you expected. I understand how disappointing that is, especially when you're expecting them to provide lasting support. I've sent you a request for a few more details. Could you please provide your email address and order ID (under the Reference Number) so I can look into this for you? Again, I sincerely apologize for the inconvenience. We appreciate you sharing your experience, and we'll take your feedback into consideration as we continue improving our products. -Emily

Response from StepprsOct 2, 2026

Hi Debbie, Thank you for sharing the details! We’re glad we could help sort out the extra order and make the solution simple for you, especially since the package had already shipped by the time you reached out. We’re also happy to hear the refund has already been confirmed through PayPal. We understand your concern about how the offer was shown on the website, and we appreciate you pointing that out. Your feedback is helpful as we work to make the ordering process clearer. Thanks again for your patience, Debbie, and for giving Stepprs a try. Once your order arrives, we hope our insoles give your feet the comfort and support you’re looking for! -Emily

Response from StepprsOct 2, 2026

Hi Hemedude, Wow, what an adventure! Taking our insoles up Mt. Kilimanjaro and putting them through 45 miles of trails is an incredible test. We’re especially glad to hear that despite feeling soft at first, they ended up being the most comfortable inserts you’ve used in your boots and running shoes. Making it all the way to that 19,341-foot summit with your feet staying comfortable is pretty amazing. Thanks for giving Stepprs a shot and for sharing such a detailed experience with us. We really appreciate the recommendation, Hemedude! We’re proud to give your feet the comfort and support they need wherever your next adventure takes you. -Emily

Response from StepprsOct 1, 2026

Hi Brian, This review made us smile! We love hearing that our insoles have earned a spot in everything from your work boots to your Vans and Jordans. And getting the blue collar crew to give them a try too? That’s a pretty great compliment! “Walking on little clouds” is exactly the kind of feedback we love to hear. We’re proud to be part of your everyday work and giving your feet some extra comfort and support through those long days. Thanks for spreading the word and bringing your fellow truck drivers and warehouse crew along with you, Brian. We really appreciate the 5 stars and your support of Stepprs! -Emily

Response from StepprsSep 30, 2026

Hi Lisa, Thank you for sharing this! We’re really glad you found Stepprs and that the cushioning around the heel has made walking and hiking more comfortable for you. Six pairs is amazing! It means a lot to know you’ve found something that works well for your feet and that you can enjoy your walks with a little more comfort. We really appreciate your trust in Stepprs, Lisa. We’re happy our insoles can give your feet the support and cushioning they need along the way. -Emily