SteloReviews of stelo.com

Do not buy mine was off by 24 points from my usually glucose machine waste of 100 dollars

AWFUL!!! DO NOT WASTE YOUR MONEY...8 WEEKS AND THEY ALL FAILED EARLY!!! THEY DO NOT CARE AT ALL AND DO NOT REPLACE ANYTHING!!😡😡😡

I would give zero stars if I could. I had a sensor that clearly had the wire curled up on the outside of the sensor instead of being inserted into my arm. I had to return it to them to get a replacement and they came back saying "No replacement" so i basically gave them a $50 gift with no product that worked. Be careful if you try to go this route. It also took a month, and 3 phione calls to even get that response out of them.

Tried Lingo first. It was within 10% every time I checked it. Saw a claim that Stelo was “most accurate”. Tried two and both were 40-50 points high every time I checked them. My daily average went up 40+ points according to Stelo. Don't waste your money. Buy Lingo instead.

I just received my 6th Stelo replacement sensor and for the sixth time it failed to deploy. I have been on the phone with the tech people several times over the last few weeks to no avail. They don’t do refunds so my decision was to just cancel my subscription as they do not seem to have a dependable testing group to end ensure a competent product is being shipped. Also their packaging methods are sorely lacking which might lead to the lack of the sensor deploying. I would recommend anyone against using this product.

OMG, this company is so horrible I am speechless! An *** ABSOLUTE NO REFUND POLICY *** I have a bad sensor (my second in my first month with them). Sensor failed within 6 hours and the technical support circle is excruciating. They don't understand customer service and the fact that in 2025, we have choices!!! Other readers: Please don't waste your money. That's the best advice I can give you, my fellow Americans. STAY AWAY.

I wish they had Half a Star rating. My experience with Stelo has been horrendous. First of all they never delivered my three month package, but the Tracking number gave me notices of delays and finally it was sent back to Amazon Logistics in FL -I live in MI. After many attempts to contact a human, I was able to get a replacement order sent to me BUT they only sent one month supply. Subsequently, I have talked with other Customer Service people who are apparently aware of their supply chain issue but are forced to delay your requests for replacements. I also asked for a refund for the four sensors I didn't received and the answer was "we do not issue Refunds" apparently even if the problem is their fault. So I'm out 180.00 and no way to know if they are going to honor their part of the original deal. Save your money and sanity. This company is not ready for Primetime.

Terribly inaccurate blood glucose monitoring. I tested against TWO other monitors, off by 40-60 mg. Hard to believe but even worse customer service. Case# 1-0019825. I replied to the customer service email, it bounced. I called, got hung up on. I chatted, gave them the case number, can't help me unless I have the (worthless) app installed. Save your money, just my opinion, but try something else. #stelo #dexcomstelo