ShoddyPassenger
Disorganized
Pros: Easy process to answer questions and get an rX. Cons: Shipping takes forever. They have charged my credit card twice and sent me a follow-up questionnaire (that’s supposed to be sent to me after the first round of treatment), meanwhile I haven’t even received my first dose of meds that I ordered weeks ago. It’s been a disorganized mess. Waiting to hear back if I’ll be refunded for being charged yet.
Response from WillowJul 11, 2025
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and fully understand how frustrating this must have been for you. We’d like to learn more about your experience so we can assist you further. Trustpilot will be sending you a request for additional details—please respond at your convenience. Alternatively, you can reach out to our support team directly at [email protected]. We appreciate your cooperation and look forward to resolving this for you.




