It does not work. Felt no affects at all. Waste of your money and it isn't cheap.
Response from WillowJul 3, 2025
Hi Jodie, thank you for sharing your feedback. We’re truly sorry to hear about your experience and fully understand how frustrating this must have been for you. We’d like to learn more about your experience so we can assist you further. Trustpilot will be sending you a request for additional details—please respond at your convenience. Alternatively, you can reach out to our support team directly at [email protected]. We appreciate your cooperation and look forward to resolving this for you.
GC
Go City C.
Does not work!
I recently transitioned to Willow for my semiglutide treatment, having previously used it from a different provider where I experienced consistent weight loss of 1-2 lbs per week. Unfortunately, my experience with Willow has been disappointing.
After a month and a week of treatment, I've actually gained a pound, which is frustrating considering the $600 investment. Unlike my past experience, I find myself still feeling hungry, whereas previously, semiglutide effectively suppressed my appetite.
When I reached out to support for guidance, they suggested I take an additional shot for another $300, which feels like an inadequate solution to my concerns. Given my experience, I can’t help but feel skeptical about the effectiveness of the medication provided. It raises doubts about whether I’m actually receiving authentic semiglutide.
To address my concerns, I plan to send the medication to a lab for testing. I genuinely hope to find clarity on whether what I received is legitimate. Overall, this experience has left me feeling frustrated and questioning the efficacy of Willow's treatment.
Response from WillowJul 3, 2025
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and fully understand how frustrating this must have been for you. We’d like to learn more about your experience so we can assist you further. Trustpilot will be sending you a request for additional details—please respond at your convenience. Alternatively, you can reach out to our support team directly at [email protected]. We appreciate your cooperation and look forward to resolving this for you.
SF
Sylvia F.
When I had questions you were always…
When I had questions you were always available
I just received the medicine today just like you said I would
Response from WillowJul 3, 2025
Hi Sylvia, thank you for your thoughtful review and the 5 stars! We’re thrilled that your experience was a great one. Positive feedback like this inspires our team to keep providing the highest quality care and support.
MM
Michael M.
Immediately responds to any concerns
Immediately responds to any concerns. Easy to work with. Absolutely no surprises on cost.
Response from WillowJul 2, 2025
Hi Michael, we truly appreciate the love! Thank you for taking the time to leave us a review. Knowing that you had a great experience means everything to us. If there’s ever anything more we can do for you, just let us know!
KA
Katie
5 Stars – Exceptional Customer Service!
I needed a shipment of medication expedited before leaving the country, and Willow’s customer support went above and beyond. I have to acknowledge Phoebe, who supported me through the entire process.
She was incredibly communicative—checking in frequently, updating me on my order status without me needing to ask, and making sure everything stayed on track up until delivery. In a time when customer service seems to be slipping across the board, this experience stood out as truly exceptional.
Thank you, Willow (and especially Phoebe), for your dedication and care. It made all the difference.
Response from WillowJul 1, 2025
Hi Katie, thanks for the glowing review! It’s wonderful to know that our care and service met your expectations. Your feedback encourages us to keep doing what we love—helping patients feel empowered in their wellness journey!
SF
S.Fish
Great customer service!
Great customer service!
Response from WillowJun 30, 2025
Thank you so much for the kind words and 5-star rating! We’re so happy to hear you had a positive experience. Our team works hard to make sure our patients feel supported every step of the way—it means the world to hear that it’s making a difference!
SK
Shahab K.
This is scam
This is scam - beware. We noticed they charged us hundreds of dollars without our consent. Already disputed.
Response from WillowJun 29, 2025
Hi Shahab, thank you for sharing your feedback. We’re truly sorry to hear about your experience and fully understand how frustrating this must have been for you. We’d like to learn more about your experience so we can assist you further. Trustpilot will be sending you a request for additional details—please respond at your convenience. Alternatively, you can reach out to our support team directly at [email protected]. We appreciate your cooperation and look forward to resolving this for you.
KM
Kelly M.
Wonderful support from…
Wonderful support from physicians…..soooo glad I found Willow. Lost 15-20 lbs….could not be happier 🤍
Response from WillowJun 28, 2025
Hi Kelly, you just made our day—thank you! We’re so glad to hear everything went well and that you felt taken care of. We’re here anytime you need us, and we can’t wait to support you through the rest of your journey.
