WillowEffortless weight loss, made for you. We connect patients with safe & effective weight loss medication, personalized for by board-certified doctors.
Willow (startwillow.com) has 369 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
369 approved reviews, newest moderated first
Scott G.
Jasmine was terrific and handled all of my questions, and executed very well.
Response from WillowNov 3, 2025
Hi Scott, thanks for the glowing review! It’s wonderful to know that our care and service met your expectations. Your feedback encourages us to keep doing what we love—helping patients feel empowered in their wellness journey!
AC
10 weeks, titrated up to 2-12mg ODT- spent $1200 haven’t lost a pound, don’t feel any different. Doubting the quality of medication
Response from WillowOct 31, 2025
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and fully understand how frustrating this must have been for you. We’d like to learn more about your experience so we can assist you further. Trustpilot will be sending you a request for additional details—please respond at your convenience. Alternatively, you can reach out to our support team directly at [email protected]. We appreciate your cooperation and look forward to resolving this for you.
Luis M.
Don't think twice this is real. I was afraid of using weight loss drugs, but Willow has made the experience so easy and stress-free. The physicians are wonderful at breaking everything down, the support team is top-notch, and the outcomes are unbelievable!
Response from WillowOct 28, 2025
Hi Luis, thank you so much for the kind words and 5-star rating! We’re so happy to hear you had a positive experience. Our team works hard to make sure our patients feel supported every step of the way—it means the world to hear that it’s making a difference!
Aga P.
My inquiry was addressed in a timely manner and answers were provided with professional and kind demeanor. I really enjoy Willow and from the very beginning I have experienced top notch customer service
Response from WillowOct 27, 2025
Hi Aga, you just made our day—thank you! We’re so glad to hear everything went well and that you felt taken care of. We’re here anytime you need us, and we can’t wait to support you through the rest of your journey.
Casey
I had great success with Glp-1 with my wellness spa. I lost a lot of weight. I then had a major surgery due to an accident and gained most of the weight back. I tried Willow for 3 months and did not lose a pound. Not one pound. Their product is ineffective. I am upset that I spent all that money for no results, at all. Buyer Beware! Edited. After 4 months on Willow GLP-1 (they gave me a free month after my initial review), I feel like the Willow Glp1 is STILL nowhere as effective as the Glp1 you get from a doctor or wellness center. Still did not lose a pound. Do not waste your money. Learn from those of us that did. Get it from a legit source and it will work. I will be going back to what works and for around the same price as Willow.
Response from WillowOct 22, 2025
Hi Casey, thank you for sharing your feedback. We’re truly sorry to hear about your experience and fully understand how frustrating this must have been for you. We’d like to learn more about your experience so we can assist you further. Trustpilot will be sending you a request for additional details—please respond at your convenience. Alternatively, you can reach out to our support team directly at [email protected]. We appreciate your cooperation and look forward to resolving this for you.
Tajwer A.
Willow has changed my life , I was very fed up with my weight I could not lose any of it on my own . Willow helped me control my blood sugar levels and get rid of the food noise . The second month I started feeling the affects and I went from 188 lb to 150 lb in 4 months . Definitely recommend Willow . I had little to no side affects at all . Infact I got fuller faster which is great . I would go back on it if I wanted to lose more weight . I am finally at the weight I wanted to be thanks to Zillow
Response from WillowOct 21, 2025
Hi Tajwer, we truly appreciate the love! Thank you for taking the time to leave us a review. Knowing that you had a great experience means everything to us. If there’s ever anything more we can do for you, just let us know!
Carolyn N.
I am nervous pursuing this path to lose weight. When I reached out to Willow, I received an immediate response, validation and support. I'm still hesitant, but willing to go forward in hopes to feel better, reduce triglycerides, cholesterol, and improve my over all health.
Response from WillowOct 20, 2025
Hi Carolyn, thanks for the glowing review! It’s wonderful to know that our care and service met your expectations. Your feedback encourages us to keep doing what we love—helping patients feel empowered in their wellness journey!
Gia B.
was charged two weeks ago, but the package was delivered to the wrong address despite my correct shipping information. The email updates have been inaccurate, stating the order is still being prepared or not yet shipped. I’ve requested a refund, but have only been told the issue is "being worked on" with no resolution.
Response from WillowOct 20, 2025
Hi Gia, thank you for sharing your feedback. We’re truly sorry to hear about your experience and fully understand how frustrating this must have been for you. We’d like to learn more about your experience so we can assist you further. Trustpilot will be sending you a request for additional details—please respond at your convenience. Alternatively, you can reach out to our support team directly at [email protected]. We appreciate your cooperation and look forward to resolving this for you.