WillowEffortless weight loss, made for you. We connect patients with safe & effective weight loss medication, personalized for by board-certified doctors.
Willow (startwillow.com) has 369 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
369 approved reviews, newest moderated first
Janice R.
Listened, Explored options and actively sought a solution and implemented the solution
Response from WillowApr 10, 2026
Hi Janice, thank you so much for the kind words and 5-star rating! We’re so happy to hear you had a positive experience. Our team works hard to make sure our patients feel supported every step of the way—it means the world to hear that it’s making a difference!
Jen
Same as other reviews- three months in and no weight loss, no decrease in appetite. Just a bunch of money down the drain. So bummed .
Response from WillowApr 10, 2026
Hi Jen, thank you for sharing your feedback. We’re truly sorry to hear about your experience and fully understand how frustrating this must have been for you. We’d like to learn more about your experience so we can assist you further. Trustpilot will be sending you a request for additional details—please respond at your convenience. Alternatively, you can reach out to our support team directly at [email protected]. We appreciate your cooperation and look forward to resolving this for you.
KC
Medication was on time every month, in great packaging. I lost 50 lbs & I am keeping it off!
Response from WillowApr 10, 2026
Hi KC, you just made our day—thank you! We’re so glad to hear everything went well and that you felt taken care of. We’re here anytime you need us, and we can’t wait to support you through the rest of your journey.
Jess S.
Great experience they are very helpful and my meds arrived quickly with no issues
Response from WillowApr 8, 2026
Hi Jess, thank you for your thoughtful review and the 5 stars! We’re thrilled that your experience was a great one. Positive feedback like this inspires our team to keep providing the highest quality care and support.
Emily P.
I’ve received exceptional results from working with Willow on my journey to becoming a healthier version of myself. I highly recommend anyone considering using GLP-1 meds to check out Willow for an amazing experience. 😊
Response from WillowApr 8, 2026
Hi Emily, thank you for your thoughtful review and the 5 stars! We’re thrilled that your experience was a great one. Positive feedback like this inspires our team to keep providing the highest quality care and support.
NS
I saw absolutely no benefit from taking the pills for over two months, including at the highest dosage they offered. The only option they offered was injections, which they said are more effective. Waste of money for me.
Response from WillowMar 24, 2026
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and fully understand how frustrating this must have been for you. We’d like to learn more about your experience so we can assist you further. Trustpilot will be sending you a request for additional details—please respond at your convenience. Alternatively, you can reach out to our support team directly at [email protected]. We appreciate your cooperation and look forward to resolving this for you.
KBD
I have been using Willow for over a year now and the customer service has always been positive, prompt and helpful.
Response from WillowMar 18, 2026
You just made our day—thank you! We’re so glad to hear everything went well and that you felt taken care of. We’re here anytime you need us, and we can’t wait to support you through the rest of your journey.
Tanya
So far, I have lost 34 pounds in almost 7 months and I recommend this company to everyone who asks how I’ve done it, I use the injections.they have a staff that stays in contact with you and is constantly checking up on your progress, their customer service is phenomenal, and I’ve gotten to watch family members have success with the product as well. For the first time in years, I like the reflection, I see in the mirror, I can run up the stairs, and I’m not exhausted from doing simple tasks. So thankful to this company, for giving me my life back.
Response from WillowMar 13, 2026
Hi Tanya, thank you for your thoughtful review and the 5 stars! We’re thrilled that your experience was a great one. Positive feedback like this inspires our team to keep providing the highest quality care and support.