Melissa Rue F.
I cancelled the oral GLP med but it was…
I cancelled the oral GLP med but it was sent anyway and charged to me non refundable per Willow’s policy. Very upset.
Response from WillowJun 12, 2026
Hi Melissa, thank you for sharing your feedback. We’re truly sorry to hear about your experience and fully understand how frustrating this must have been for you. We’d like to learn more about your experience so we can assist you further. You can reach out to our support team directly at [email protected]. We appreciate your cooperation and look forward to resolving this for you.




