Naima
If there were a way to give zero stars, I would
If there were a way to give zero stars, I would, On 2/20 - which would have been my recently deceased mother's birthday - I made four separate flower orders on Starluck's website for same day delivery flows to be sent to my sisters. Two hours later, I received emails that two orders were cancelled. Upon calling, I learned that all the orders were cancelled. I had to scramble to have relatives pick up flowers from florists because we are not in the same city. I just spoke with Starluck because on 2/26 I was AGAIN charged for 4 separate flower orders. The customer service person told me that "refunds have been issued today." This is clearly a scam company. Please do not use Starluck Flowers. Note, I have not written a bad review for any business in over a decade as I understand mistake happen. However, at ever step of the process, Starluck failed and then doubled down on the failure.