Starluck FlowersReviews of starluckflowers.com

Scam. While trying to pay i got a information that the payment didn't work, but the money was actually taken from my card (3 times, because i was checking my card information and tried again..)

I ordered flowers from this company, but a few hours later my order was canceled. I received an email saying the payment would be refunded within 5–10 business days. However, instead of a refund, I was actually charged. I had to call customer service to resolve the issue, and the representative was very rude and unhelpful. The whole experience felt very unprofessional and concerning. I absolutely do not recommend this place — it felt like a scam.

DO NOT USE STAR LUCK FLOWERS!!! Scammers been waiting for about 3 months for a refund on a flower order but every time I call same answer - We are processing and re-issueing the refund - no refund so far. Order date was December 12, 2025, and the next day got an email saying the order was cancelled and a refund will be issued. So far, no refund. I say again - DO NOT USE STAR LUCK FLOWERS!!!

It appears I was scammed too! Ordered flowers for a funeral taking place in a location I am not familiar with. This company came up as local on a google search. I ordered and paid. I received confirmation email. Shortly after I received a cancelation email. I immediately canceled my card and will let the bank deal with them. Scam!!!!

After paying for a delivery on Feb 26, 26, I received notification that they were unable to deliver on the same day. It is now March 10, 26, still NO refund. I had to get my bank involved. DO NOT USE THIS COMPANY. It is a scam operating under the guise of a floral delivery.

If I could put no stars I would I called to place a order to add more flowers to a purple tulip arrangement today I asked I the guy repeatedly are you sure you can get it to daughter by 8 tonight he processed the order then cancelled the order and the refund takes 5 to 10 business days so now my kid won't get a bouquet from me in another state because of the lie he told.

I placed a flower order over the phone. They accepted the order, charged my card, and confirmed the delivery date/time. I got an email about 2 hours later stating that they could not deliver to the address. Order canceled. I asked for a refund. I received the refund, but then a second charge (for the exact same amount) was placed to the credit card I gave them. I repeatedly emailed them over three weeks asking why the second charge and please give me a refund. They have never replied. I contacted my credit card company and they issued me a refund. I will NEVER use these thieves again.

I ordered a flower bouquet last July, 2 days later, they said they didn’t deliver the place I ordered for and said refund me in a few days, but I have not received the refund in 9 months. I don’t know when they will refund me. Strange company.