Don B.
Patrick was great and checked in with…
Patrick was great and checked in with me to make sure all of the details of the delivery were correct and everything would go smoothly for the delivery.

We go above and beyond to send the most beautiful bouquets with flower delivery services in any neighborhood of your choice and we are fanatical about our customer service and user experience in our platform.
Starluck Flowers (starluckflowers.com) has 823 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Don B.
Patrick was great and checked in with me to make sure all of the details of the delivery were correct and everything would go smoothly for the delivery.
Annette L.
Starluck Flowers is UNRELIABLE!! I spent a great deal of time placing my order. I immediately received a confirmation. Hours later I received a message saying my order had been cancelled which I had not initiated. I called and because it was not during office hours I had to write to them. I received a message saying the supplier could not fulfill my order and I would receive a refund. If this were true, I should not have received a confirmation!! Since then I have read other reviews that revealed this company was a total scam!!
Response from Starluck FlowersJul 10, 2026
Dear Annette, We would like to address your review regarding the cancellation of your Playful Daisy Bouquet order. This order had to be canceled because the local flower shop in charge of fulfillment lacked the fresh pink lilies necessary to replicate the arrangement properly without compromising its design and quality. Our protocol when a primary floral component is unavailable is to immediately cancel the order and release the payment back to your account. To verify that this transaction is completely cleared and to avoid any system interferences, we have manually pushed your refund through our system once again. The funds will reappear in your balance in accordance with standard banking processing windows. Best regards,
Janna M.
Scammers! They take your CC info and refund it, then will scam you in a few days.
Rhonda
Easy ordering and great prices.
Lauren S.
Wonderful experience! Patrick called to verify everything and confirm delivery. I highly recommend if you are looking to use a local vendor. It could not have gone smoother!
Debra F.
Would give 0 stars if I could. 2ND UPDATE: Their response is a lie. My bank confirmed there was no credit ever initiated. There was the charge for the flowers several hours after the cancellation on 7/3 and then a 2nd charge for the same amount on 7/4. Do not use this company ever. You will have to fight to get your money back. In my case I had to cancel my bankcard because they were trying to charge it a 2nd time and felt my account would be subject to more fraud. UPDATE: there is a pending second charge for the order on my now closed bankcard. If you look up this company on the Better Business Bureau there are over 1k complaints. Ordered some flowers for a relative with a terminal diagnosis. Made order online, then order cancelled saying delivery couldn't be made. Then order was charged to my bankcard well after the cancelation. I will be disputing the charge. This company is a scam. Address is some P.O. Box place in Las Vegas. Same story as other customers.
Response from Starluck FlowersJul 10, 2026
Dear Debra, We would like to address your review about the cancellation of your Bee Joyful Bouquet. This order had to be canceled because the local flower shop lacked the specific, specialized vase needed to create the arrangement properly without losing its quality and look. Our rule when a special item is missing is to cancel immediately and release the payment back to you. This transaction was successfully voided on our side the exact minute the cancellation happened. The funds will show back in your balance according to standard bank processing times. Best regards,
Deborah N.
Liked the fact they called to verify all the info
Lauren T.
Posed as a local florist. Order was immediately cancelled and I was told I would receive a refund in 10 business days. I had to open a dispute with my bank after over a month went by with no refund. Total scam.
Response from Starluck FlowersJul 21, 2026
Dear Lauren, We are a nationwide floral network collaborating with local artisan florists across the country, rather than a single shop. Your order for the Desert Sunrise Bouquet was canceled because the delivery address exceeded the operational coverage zone of our local shop partner in that area. As part of our policy for out-of-range orders, we void the charge immediately. To ensure this resolution is fully reflected without any system delays, we have manually re-pushed your refund through our billing platform today. Please allow standard financial processing timelines for the credited amount to update on your statement. Best regards,