Julie A H.
Customer Support
They personally called and set up a delivery time that someone would be at the house so that the flowers would be beautiful and not wilted

We go above and beyond to send the most beautiful bouquets with flower delivery services in any neighborhood of your choice and we are fanatical about our customer service and user experience in our platform.
Starluck Flowers (starluckflowers.com) has 823 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing823 approved reviews, newest moderated first
Julie A H.
They personally called and set up a delivery time that someone would be at the house so that the flowers would be beautiful and not wilted
Janet L H.
Easy to work with. Nice selection of flowers
Ian F.
Great customer service, affordable flowers, and free shipping. No problems whatsoever
Erica J.
Never wrote a bad review until I ordered flowers for my step mothers funeral from Starluck. This company immediately canceled when I made my order. I spoke to a person who confirmed that is was possible to recieve this delivery. The order was immediately canceled thr moment we hung up. It took me 20 days to get a refund. I emailed them 3 times. The third time I emailed them, It was not nice. However the manager responded quickly and she proceed my refund in 2 days, just got it today. Starluck didnt fullfil my order, canceled it, and made it difficult to get a refund. I did eventually get my 76$ back. This is the only reason I am giving them 3 stars. I still dont trust this company and I won't be purchasing from them ever again.
Response from Starluck FlowersJul 20, 2026
Dear Erica, We would like to clarify what happened with your Desert Sunrise Bouquet order. Your order for the Desert Sunrise Bouquet was canceled because it was received after the daily cutoff time required for our local florist to arrange safe, same-day delivery. As you confirmed in your review, our system automatically processed a complete refund to your original payment method at the moment of cancellation. We appreciate you verifying that the returned funds have already cleared in your account. Best regards,
Sharon G.
I ordered 3 sympathy flower arrangements to be sent to 3 different locations on 6/26/26. All 3 orders were cancelled within hours of placing the order and speaking to a representative. All cancellations were due to lack of delivery availability to the recipients. All the delivery locations were in well developed,populated locations. My credit card was charged and despite calling multiple times regarding my refund I was told I should be seeing the refund. Well NOTHING has been refunded. My next step is to call the Better Business Bureau. DO NOT ORDER FROM THIS COMPANY. It seems that a lot of people have had the same experience. Addendums : Starluck replied that they only see 1 order for flowers but I have 3 order numbers and my credit card was charged for the 3 orders.
Response from Starluck FlowersJul 20, 2026
Dear Sharon, We would like to address your review regarding your Arrive In Style purchase. Our system logs show only one single order under your details, which was immediately canceled and voided. To ensure your payment provider has received full confirmation and to clear any lingering bank holds, we have manually re-pushed the voided status through our billing platform today. The pending status on your account statement will automatically release following your bank's standard processing window. Best regards,
Kathleen
The only reason I’m giving one star is because there are no MINUS stars!!! Do NOT do business with these people. I gave them my order because we had dealt with Bellevue Florist for 35 years & they always did a great job. But now apparently it’s new owners, called Starluck. I paid for a huge $60 bouquet of white & yellow daisies. My dauaghter ended up with a yellow coffee mug that had about 5 daisies & 2 yellow roses in it and cost about $30 online. The guy asked me to give a review BEFORE they delivered the order, & I foolishly did that while he waited on the phone, because I thought I was dealing with Bellevue Florist. I was WRONG! And now I cannot reach them to get a refund. Gee, what a surprise! DO NOT ORDER FLOWER FROM THIS COMPANY!!! YOU’LL BE SCAMMED!!! - Kathleen
Response from Starluck FlowersJul 20, 2026
Dear Kathleen, We would like to clarify the details regarding your Upsy Daisy Bouquet delivery. Our partner shop fulfilled the exact requested bouquet structure and intentionally enhanced it by incorporating two additional premium roses beyond the standard stem count. While seasonal variations and flower enhancements can subtly shift the overall look from our gallery photo, this addition was made specifically to increase the size and value of your gift. We appreciate your feedback as we continue to maintain high design standards. Best regards,
Daniel B.
They did a great job
Curtis B.
Great service!