Starluck FlowersReviews of starluckflowers.com

Response from Starluck FlowersSep 8, 2026

Dear Maret, We would like to clarify what occurred with your Beautiful in Blue order. This purchase was voided because there was no local partner florist available within the functional coverage area of that delivery address. Our strict protocol when an address cannot be reached is to void the transaction right away so no customer money is held. To eliminate any potential delay or hold across banking networks, our team executed an additional manual refund push through our payment gateway today. Your financial institution will post the returned credit in accordance with their standard posting schedule. Best regards,

Response from Starluck FlowersSep 8, 2026

Dear Una, Thank you for taking the time to share your wonderful feedback! Providing a pleasant ordering experience paired with great value and beautiful floral choices is always our top goal. We hope the arrangement made a lasting impression, and we look forward to assisting you on your next flower delivery! Best regards,

Response from Starluck FlowersAug 24, 2026

Dear Denise, We would like to address your concerns immediately, but we are currently unable to find your transaction in our system based on your profile name alone. Please reach out to our team at [email protected] and provide any of the following details so we can trace your order: Full name on the order, Associated email address or phone number, Order reference number. Once provided, we will immediately locate your order and assist you further. Best regards,

Response from Starluck FlowersSep 8, 2026

Dear Dianne, We would like to address your concerns immediately, but we are currently unable to find your transaction in our system based on your profile name alone. Please reach out to our team at [email protected] and provide any of the following details so we can trace your order: Full name on the order, Associated email address or phone number, Order reference number. Once provided, we will immediately locate your order and assist you further. Best regards,

Response from Starluck FlowersSep 8, 2026

Dear Michael, We would like to clarify what occurred with your Crystal Cross Bouquet order. This purchase was voided because our partner florist in that area could not safely accommodate same-day delivery within their remaining operational window. Our strict protocol when same-day fulfillment is no longer feasible is to release all payment authorizations right away. To eliminate any lingering processing holds across banking networks, we executed an additional manual refund push through our payment gateway today. Your financial institution will post the returned credit in accordance with their standard posting schedule. Best regards,

Response from Starluck FlowersAug 19, 2026

Dear Dawn, We would like to clarify the details regarding your two orders for the Money Tree. Holding customer payments is never our policy, and whenever an order cannot be fulfilled by our local partner florist, our automated protocol initiates a full reimbursement immediately. To ensure that both transactions are fully resolved and to eliminate any lingering banking holds, our team has manually re-pushed the full refunds for both of your orders through our billing platform today. Please allow standard financial processing timelines for your banking institution to reflect the credited balances on your statement. Best regards,

Response from Starluck FlowersAug 17, 2026

Dear Lisa, Thank you for your fantastic feedback! Patrick will be delighted to know his dedicated assistance made a difference for your order. We hope the fresh arrangement brought great joy to your recipient, and we look forward to delivering for you every time! Best regards,