Starkey Hearing AidsReviews of starkey.com

Premium-priced, good, innovative products. Starky let itself down with poor and expensive after-sales service. I called their help line and was on hold for 25 minutes, only to be told to take your broken hearing aids to a dealer who will charge you to take them in. Then, to fix the unit or receiver costs $6-700. In addition, the process takes aprox 10 days... This industry needs Apple, Sony, or Bose to deliver premium products at an affordable price and with premium service. * Update: Starky called me and apologized for the long wait time. The representative was very engaging, asked and listened to suggestions for improving their service and their product. It is very refreshing when a company takes customer feedback so seriously.

Very comfortable working with the professionals to get me the proper hearing aids. The hearing aids look great and they are very comfortable. Seems like a reasonable price

Mike knows his product and field so well that his was able to answer all my questions. He out did all the others who I went to previously. He listened to me when I came back for first follow up visit and was able to make some adjustments benefit my hearing. All is ok now and I very pleased with the product and the personal service.

Audioologist were great to work with. The ease of set up was a positive. I find the Starky app very easy to navigate

These Starkey hearing aids are the most technologically advanced I have ever owned. I love the features like being able to switch between preset programs for Personal, Restaurant, and Outdoors with a touch of a button or my cell phone. I also love the feature that allows the aids to monitor and evaluate the ambient noises and adjust accordingly.

Bought these hearing aids for my 95yr old mother batteries lasted just over a year, not a problem apart from I was quoted £185.00 to replace the batteries. Spent hours on the phone trying to find out why I could not do it myself with no real explanation apart from they want to make a lot of money out of the deal. It would seem they milk the disposable income of the elderly with no morals.

I have had my hearing aids since July 2022 and I have had trouble with them ever since. One or the other wil just stop working. I have to send the non working one back. Then I have to wait a week for the aid to return. Meanwhile, I am hearing half way and lopsided. I get that one back and all is fine for awhile then the the other side goes out. The same process happens again. My Audiologist sent them both back for replacement last year. All was well until today. My left hearing aid has gone out. These aids were expensive and to just stop working on a whim if terrible for anyone needing hearing aids. I take very good care of them so there is no reason for them to just stop working. Would not use this brand again. I am going to start looking at other brands

If you ever need hearing aids, never ever chose Starky. I have the unfortunate experience to get a pair of Starky at Singapore Tan Tock Seng Hospital. Not only the set failed me after 6 months, the Singapore Starky Representative was rude and non communicative. I have just got a new Phonak set and its given me great pleasure to listen clearly again.